SME Broker/Office Manager – Insurance | South London | £45k–£60k DOE + Hybrid + Benefits

Are you an experienced Insurance Team Leader ready to take the next big step in your career?
This could be the opportunity you’ve been waiting for!

About the Business
We’re proud to be partnering with a highly reputable, award-winning insurance broker with unrivalled access to a thriving community of over 48,000 small businesses across the UK. Specialising in tailored insurance solutions, they are known for delivering exceptional service and value to their members.

The Opportunity
We’re looking for a dynamic and experienced leader to join our client’s South London office as aSME Broker/OfficeManager. In this pivotal role, you’ll oversee both the Sales and Existing Business teams, providing strategic guidance, operational oversight, and expert support on all things related to general insurance.
You’ll also play a key role in advising members, supporting Account Executives with new business, and driving service excellence across the board.

Key Responsibilities

• Lead and support the Sales and Existing Business teams, working closely with their Team Leaders.
• Provide expert advice on general insurance matters to members and internal teams.
• Assist Account Executives in delivering new business opportunities.
• Produce and issue quotations, renewals, and mid-term adjustments.
• Work with the existing team to work on retaining the customer service proposition
• Build and maintain strong relationships with insurers and underwriters.
• Stay up to date with all products and services to best support customers.

About You

• Proven experience in selling SME insurance products.
• CII FIT qualification (or working towards).
• Background in branch or broker sales roles.
• Strong knowledge of the UK insurance market and its dynamics.
• Familiarity with broking SaaS platforms (Acturis experience is a plus).
• Demonstrated success in meeting and exceeding sales targets.
• Confident and capable team leader with a collaborative mindset.

What’s on Offer

• Salary:£45,000 – £60,000 (depending on experience)
• Hybrid workingfor better work-life balance
• 25 days annual leave(plus 1 extra day for each year of service up to 30 days)
• Excellent company pension
• Life assurance
• Clear progression opportunitiesinto client relationship management
• Vibrant office culturewith great perks