Job title: SME PMI Insurance Account Handler

Location: North West London/Homebased

ROLE

We are seeking a SME PMI Insurance Account Handler to join an established insurance brokerage. The role offers hybrid working, 2 days in the office and 3 working from home. The ideal candidate will be responsible for managing client accounts and providing exceptional service in the healthcare insurance industry. Predominantly a renewals role with some new business. This role requires strong account handling skills and experience in Group/SME PMI risks.

RESPONSIBILITIES

• Building and maintaining strong relationships with healthcare insurance clients
• Assisting clients with their insurance inquiries and providing knowledgeable guidance
• Managing client accounts and ensuring accuracy of policy information
• Collaborating with insurance underwriters to provide tailored insurance solutions
• Monitoring industry trends and keeping clients informed about changes in healthcare insurance regulations

REQUIREMENTS

• Previous experience in account handling in Group/SME private medical insurance
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• A solid understanding of healthcare insurance policies and regulations
• Ability to work efficiently in a fast-paced environment and prioritize tasks effectively
• Communicating with clients via phone, email, and in-person meetings
• Researching and analysing healthcare insurance market trends
• Collaborating with internal teams to ensure client satisfaction and retention
• Maintaining client records and policy documentation with precision
• Keeping abreast of changes in healthcare insurance regulations and compliance standards

BENEFITS

• Additional 10-15 days holiday each year on top of standard holiday entitlement of 21 days. Apply for more information on how this works.

If you have the relevant experience or know someone that does please contact me now on 07458 162 848 or email us at admin@lawesgroup.co.uk