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Software Implementation Consultant

IDEXX is hiring for 2 new Software Implementation Consultants to join our growing team! If you're passionate about training, the veterinary industry and travel, this role is a great oppertunity!

This role will be hybrid 3x per week in our London office (SW19 4JS) and will involve some local and international travel

Our Software Implementation Consultants are responsible for training customers on our software, configuring their Software site specific to the clinics needs, optimising workflows, and getting the clinic up and running smoothly.You build important client relationships, problem solve and most importantly provide engaging virtual and in person software training to setup customers up for success.

This role will support VetSoft Europe, and will be cross trained to implement various softwares including ezyVet and Animana.

PRIMARY DUTIES AND RESPONSIBILITIES:
May perform one or more of the following:

• Gathers, analyzes and reports on data.
• Identifies, evaluates and implements system, process or procedure improvement opportunities.
• Analyzes, develops and implements process changes to provide improvement in work flow, operational procedures and other related business areas.
• Participates in projects to implement initiatives; identifies project opportunities; generates ideas and solutions.
• Communicates with related areas to coordinate work.
• May lead work activities of others, coordinating daily activities and providing training, coaching and guidance.

REQUIRED SKILLS AND ABILITIES:

• Veterinary experience is a plus!
• Data gathering and analytical ability.
• Process improvement skills
• Excellent interpersonal skills.
• Project management ability.
• Strong verbal and written communication skills.
• Ability to work both individually and as a team player.
• PC skills, including Microsoft Office.

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

About Us

An innovation leader in every industry we serve, IDEXXfollows itsPurpose and Guiding Principles to helppet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. Approximately one-third of our team is located outside the United States.