Overview

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Solutions Architect – Build Brilliant Networks (and Relationships) with Convergence Group. At Convergence Group, we've been quietly running the show behind some of the UK's most complex networks for 20+ years. We're reimagining what connectivity should look like in a world that never stops asking for more — more speed, more uptime, more agility. We know our success is powered by people (not just routers and switches). We're looking for a Solutions Architect who's technically sharp and thrives on talking to customers, demystifying the complex, and shaping solutions that just work.

What You'll Do As Our Solution Architect

• Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the technical know-how that helps close deals.
• Design tailored LAN & WAN solutions that fit perfectly with our product set.
• Support customers throughout the process, offering clear, confident guidance — avoiding unnecessary jargon or complexity.
• Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny.
• Collaborate across teams — Sales, Service Delivery, and Account Management — to win new business, support renewals and keep current customers happy.
• Track and manage activity in our CRM and contribute to a pipeline worth over £1m Gross Margin each year.
• Optimise every solution so it's profitable, reliable, and built to deliver long-lasting value.

What You'll Bring To The Table

• 5+ years as a Solution Architect (or similar) working closely with customers in the sales cycle.
• A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech.
• Proven chops in bespoke solution design and documentation.
• WAN know-how: Leased Lines, Carrier Ethernet, EFM, xDSL.
• LAN knowledge across DC, core, aggregation, and access layers.
• Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation.
• Wi-Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers.
• Strong communication skills — you know how to talk to humans, not just switches.
• UK driving licence & ability to pass BPSS and other clearance checks

What's in it for you?

• Salary: £60-75k + commission + car allowance.
• Time off: 33 days holiday (including bank holidays).
• Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance.
• Balance: Flexible core hours + hybrid working (2–4 days a month in our Solihull HQ).
• Growth: Tools, training, and clear progression paths — you bring the ambition, we'll back it.
• Culture: Dog-friendly office.

About the Company

Convergence Group is a privately-owned company breaking free from corporate red tape, driving bold innovation in Wan, Lan, WiFi and Security solutions. We stand out by revolutionising infrastructure management to make it seamless for customers to focus on what matters most. With rapid growth ahead, we seek exceptional talent who bring the right skills, attitude, and drive to shape the future with us.

Ready to Architect the Future?

Our Solution Architects aren’t just network designers — they’re trusted advisors, problem-solvers, and customer champions. If you’re ready to flex your tech muscles, build great relationships, and leave your mark on the future of connectivity, we’d love to talk.

#Solutions Architect # LAN # WAN # Pre-Sales # Hiring!