Job Title

Solution Architect

Location

Bristol

Salary

£70,929 - £78,810

Hours

Full Time

Working Pattern

Hybrid – 40% (or two days) in office a week.

About the Role

Consumer Servicing & Engagement (CS&E) Platform delivers a unified digital servicing proposition for personal customers. We build deeper trusted relationships, support customers to improve their financial lives through valuable, engaging and human‑like digital experiences.

Responsibilities

• Lead the solution architecture of solutions for products that deliver customer value and meet our quality, resilience, financial and technical objectives.
• Analyse options and implementation alternatives to propose solutions and create designs using relevant architectural building blocks delivering modernised architectures.
• Align with architectural standards, best practices, principles and patterns and support the development of local standards and patterns as required. Where it is not possible to align with standards and patterns ensure an agreed position is reached, and technical debt or non‑compliance is captured.
• Provide technical direction or guidance to engineering teams on architectural solutions.
• Ensure solutions are resilient, secure, and scalable, meeting key non‑functional requirements which align with enterprise architecture and our technology strategy.
• Identify and help mitigate risks associated with solution architecture driving resolution through architectural or agile practices.
• Identify shortcomings, suggest improvements and implement approved revisions to current compliance processes, systems and procedures within assigned unit and/or field.
• Make a significant improvement on short‑term or long‑term business performance by recommending authoritative technical and/or professional solutions.
• Manage various team activities, ensure regulatory compliance, liaise with internal risk management, support compliance policy.

Qualifications

• Deep understanding of various technologies, including cloud services, modern application architectures, cybersecurity, and new technologies like AI.
• Ability to understand and model complex systems, recognize patterns, and craft scalable, secure and robust architectures.
• Demonstrated ability to effectively communicate with collaborators, explain technical concepts to non‑technical audiences, and lead teams.
• Strong delivery leadership skills to guide teams, make strategic decisions, and drive projects to completion.
• Excellent knowledge of the data technology of complex enterprise systems, modern cloud‑hosted data solutions, integration and data and event stream technologies.
• Hands on experience with infrastructure as code such as Terraform, Chef, Puppet, Ansible.
• Experience in building CI/CD pipelines to deliver changes incrementally to production.
• Exposure and/or Experience with cloud technologies Google Cloud Platform (GCP) or others (AWS, ICP/OCP, Azure).

Benefits

• A generous pension contribution of up to 15%.
• Annual bonus award, subject to Group performance.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

EEO and Diversity

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under‑represented groups. We’re disability confident – if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

Apply Today

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!