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Overview

Solutions Architect – Build Brilliant Networks and Relationships

At Convergence Group, we’ve been quietly running the show behind some of the UK’s most complex networks for 20+ years. But here’s the thing: we’re not just another tech company. We’re re-imagining what connectivity should look like in a world that never stops asking for more - more speed, more up-time, more agility.

Our success is powered by people (not just routers and switches). That’s why we’re looking for a Solutions Architect who’s not only technically sharp but also thrives on talking to customers, demystifying the complex, and shaping solutions that just work.

What you’ll do as our Solution Architect:

• Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know-how that helps close deals.
• Design tailored LAN & WAN solutions that fit perfectly with our product set.
• Support customers throughout the process, offering clear, confident guidance - avoiding unnecessary jargon or complexity.
• Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny.
• Collaborate across teams - Sales, Service Delivery, and Account Management - to win new business, support renewals and keep current customers happy.
• Track and manage activity in our CRM and contribute to a pipeline worth over £1m Gross Margin each year.
• Optimise every solution so it’s profitable, reliable, and built to deliver long-lasting value.

What you’ll bring to the table:

• 5+ years as a Solution Architect (or similar) working closely with customers in the sales cycle.
• A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech under your belt.
• Proven chops in bespoke solution design and documentation.
• WAN know-how in Leased Lines, Carrier Ethernet, EFM, xDSL.
• LAN knowledge across DC, core, aggregation, and access layers.
• Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation.
• Wi-Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers.
• Strong communication skills - you know how to talk to humans, not just switches.
• UK driving licence & ability to pass BPSS and other clearance checks.

What’s in it for you?

• Time off: 33 days holiday (yep, including bank holidays).
• Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance.
• Balance: Flexible core hours + hybrid working (2- 4 days a month in Solihull).
• Growth: Tools, training, and clear progression paths - you bring the ambition, we’ll back it.
• Culture: Dog-friendly office – yes really!

Who are we?

At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us.

Ready to architect the future?

Our Solution Architects aren’t just network designers - they’re trusted advisors, problem-solvers, and customer champions. If you’re ready to flex your tech muscles, build great relationships, and leave your mark on the future of connectivity, we’d love to talk.

Qualifications

• 5+ years as a Solution Architect (or similar) working closely with customers in the sales cycle.
• A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech under your belt.
• Proven chops in bespoke solution design and documentation.
• WAN know-how in Leased Lines, Carrier Ethernet, EFM, xDSL.
• LAN knowledge across DC, core, aggregation, and access layers.
• Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation.
• Wi-Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers.
• Strong communication skills - you know how to talk to humans, not just switches.
• UK driving licence & ability to pass BPSS and other clearance checks.

Employment type: Full-time

Seniority level: Mid-Senior level

Industries: Information Technology & Services and Telecommunications

Solihull, England, United Kingdom