Solutions Delivery Manager (UK or Ireland)

Remote (Ireland); Remote (UK)

We’re hiring aSolutions Delivery Manager to support Anomalo’s growing post-sales organization. Reporting to the Vice President of Customer Solutions, you will serve as the strategic post-sales lead for some of our most important enterprise customers.

This role blends customer leadership with operational excellence, enabling our customers to adopt Anomalo successfully and realize measurable business outcomes. You will work closely with Customer Solutions Engineers, Data Solution Architects, Sales, and Product to orchestrate onboarding, drive adoption, and expand usage across large and complex organizations.

Customer Success is central to Anomalo’s growth strategy. We believe in building long-term customer value through adoption, expansion, and advocacy, and this role will be pivotal in delivering that vision as we scale across the UK and Europe.

If you are a self-starter energized by ownership, collaboration and scrappiness, and someone who drives with urgency, polish, and attention to detail, you may be a fit.

What you’ll do as a Solutions Delivery Manager at Anomalo:

Customer Leadership & Strategy

• Own a portfolio of enterprise accounts as the primary post-sales contact
• Drive account planning, business reviews, success plans, and roadmap alignment
• Build and maintain relationships with senior stakeholders champions and executive sponsors
• Identify risks and expansion opportunities early, crafting mitigation and growth strategies
  
  

Orchestration & Execution

• Coordinate across Customer Success (DSAs, CSEs), Sales, Product, and Engineering to deliver on account goals
• Lead kickoffs, 30/60/90 onboarding milestones, and ongoing business syncs
• Maintain high standards of documentation and visibility (Gong notes, Slack hygiene, customer health dashboards, adoption trackers)
• Serve as the first line of triage for customer issues, ensuring fast routing and resolution

Adoption & Outcomes

• Track and report adoption at the team and organizational level
• Ensure success criteria are tied to business outcomes, not just technical milestones
• Surface customer stories, champions, and measurable impact to drive cultural buy-in and expansion

Cross-Functional Engagement

• Partner with Anomalo Account Executives and external partners (Databricks, Snowflake, Alation, SIs) on joint customer goals
• Translate customer feedback into actionable insights for Product and Engineering
• Represent customer needs in internal planning and syncs

What you’ll bring to the team:

• Experience: 6+ years in a customer-facing delivery or success role (CSM, Engagement Manager, Program Manager, or similar) in enterprise software, ideally in data/analytics/AI
• Ownership mindset: proven track record of independently driving account strategy, risk mitigation, and expansion without heavy oversight
• Strategic communicator: able to engage technical teams, senior executives, and business stakeholders with clarity and confidence
• Operational discipline: rigorous about documentation, follow-through, and cross-functional alignment
• Technical fluency: comfortable with concepts in cloud computing, data warehousing, SQL, and enterprise integrations (SSO, APIs, orchestration tools)
• Leadership under ambiguity: thrives in a fast-changing environment, anticipates needs, and takes initiative before being asked

Location and Travel:

• Only candidates residing in and authorized to work in the United Kingdom or Ireland will be considered
• Flexibility to travel to customer locations (15-20%)
• We hold quarterly company offsites to collaborate in person; attendance is required

Salary Range:

• The estimated annual salary range for this role is:

Perks of working at Anomalo:

• Make An Impact: Join a growing company that delights our customers. Our modernUI and rich visualizations help our customers solve unknowns and anticipate dataissues before they happen.
• A values-driven, openand transparent culture that supports autonomy and growth.
• Fully Remote: We were fully remote before it was a thing, and we believe your bestwork happens on your schedule. We offer a generous $1,000 stipend to ensure your remote office is comfortable.
• Quarterly Onsites: While we love the flexibility of being remote-first, we also recognize the value of spending time together in person. We make time to get together(in a new destination!) for a company-wide offsite each quarter.
• Generous Time Off: Enjoy 17 company holidays and unlimited vacation time that weencourage you to take. We also have a company-wide winter break the last week of theyear.
• ???? Health Benefits: Comprehensive family-friendly medical, dental, and vision insuranceplans. Anomalo covers 90% of your premiums. We provide access to family planningand reproductive care for our employees and their families by partnering with CarrotFertility. We provide mental health and wellness benefits for all employees, covered at100%.
• Family Comes First: We offer 16 weeks of parental leave, during which you willreceive your full pay.
• Investment in the company & your future: Every employee is granted a meaningful equity package. We also offer life insurance and a 401(k) plan.

What we value:

• Own It: We don’t just do our jobs—we own getting to the best results across the company.
• Act & Adapt: We prioritize action, learn from mistakes, and continuously improve with humility and curiosity.
• Thrive Together: We embrace diversity, assume best intentions, and support each other to succeed as a team.
• Opacity Zero: Thoughtful transparency enables us to work autonomously and make great decisions.
• Customer Focus:We anticipate, innovate for, and deliver what matters most to our current and future customers.
• Work Smart: Work when, where, and how you’re most effective—outcomes matter more than hours.

About Anomalo

Anomalo is the automated AI solution that integrates with the modern data stack to monitor data quality. Using unsupervised learning, it detects complex issues like distribution changes that static rules miss. With built-in root cause analysis, Anomalo identifies anomalies, their causes, and their impact, helping data teams focus on building instead of debugging.

We’re rapidly growing and work with some of the biggest brands leveraging data today, like Block, Discover, Atlassian, and Included Health. Backed by $82M in seed through Series B extension funding from top-tier firms, including SignalFire, Norwest Venture Partners, Databricks Ventures, Foundation Capital, Two Sigma Ventures, and First Round Capital, Anomalo is enabling companies to make better data-driven decisions.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be shared.

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