Overview

Role: Solutions Engineer- Partnership

Salary: £75,000-£85,000 base (£105k OTE Base+Bonus+RSU)

Work Setup: Hybrid (3 days in-office)

Location: Central London (Farringdon)

Our client is a Nasdaq listed software company, the world’s leading platform to accelerate and enable direct-to-consumer, global e-commerce growth. Growing rapidly since 2013, operating from offices globally and is the chosen partner of hundreds of brands, including Hugo Boss, Marc Jacobs, Etam, M&S, Versace and more.

They are looking for a Presales Solutions Engineer Team Lead to join their growing team in London. This is a strategic and hands-on role where you\'ll lead and mentor a team of Solutions Engineers and work closely with Sales, Product, and R&D teams. Your goal is to help global retailers successfully adopt and integrate with the company’s platform.

You\'ll be the go-to technical expert during the sales process, advising merchants on best practices for integrating our platform with eCommerce systems and custom-built solutions. This is not a coding role, but a solid understanding of APIs and how technical systems interact is crucial. You\'ll be working closely with both technical and non-technical stakeholders, so strong communication skills are a must.

What You\'ll Do

• Lead, coach, and scale a team of Presales Solutions Engineers
• Own the technical presales process: demos, platform walkthroughs, and solution design
• Support merchants during the sales cycle, ensuring a seamless onboarding experience
• Collaborate with Product, R&D, and Sales to improve integration strategies and customer outcomes
• Gather client feedback to influence platform enhancements and priorities
• Present technical solutions in a clear and engaging way, internally and externally

Requirements

What Were Looking For

• 4+ years in a technical, client-facing role in SaaS (Solutions Engineering, Presales, or similar)
• Previous leadership or team management experience
• Bachelors or Masters degree in Computer Science (or similar technical background)
• Solid understanding of APIs and system integration (you wont be coding, but youll need to explain how things work)
• Excellent communicator, comfortable simplifying complex tech to any audience
• Bonus: eCommerce experience (e.g., Shopify, SFCC, Magento)
• Bonus: Fluency in French is a major advantage

Benefits

• Hybrid Work Model 3 days in-office (Central London, Farringdon), 2 days remote for improved work-life balance
• Global Impact: Collaborate with leading international brands like Hugo Boss, Marc Jacobs, and Versace
• High-Growth Environment: Join a Nasdaq-listed, rapidly scaling global SaaS company