Overview

The Specialist Health & Wellbeing Coach role is based in Birmingham and is hybrid. The office location requires you to drive and have your own transport. The organisation supports Adults, Families, anyone with a physical or learning disability or visual impairment. Experience working with children/young people is ideal. The role includes working at least 2 evenings a week with latest deliveries until approximately 19:30.

Maximus is a global organisation that specialises in providing health and employment services. In the UK we employ around 5,000 people delivering services that impact people’s lives, from assessments and health services to employability programmes and specialist support.

Responsibilities

• Provide individually tailored diet, nutrition, and behaviour change advice to service users / participants (adults, children, young people, and families) to manage weight and improve health and wellbeing.
• Deliver evidence-based dietary and behaviour change services via one-to-one and group formats; ensure operational safety of weight management group programmes.
• Support caseloads to implement experiments, track behaviours, utilise tech-enabled support, optimise resources, and collaborate with the team.
• Deliver medium and high-need nutritional and behaviour change services to empower participants to achieve self-identified health goals.
• Deliver virtual or face-to-face health coaching group sessions in the community as needed (e.g., recruitment, triage, assessment, agenda setting, lifestyle change).
• Engage in outreach community engagement work (screening services, events, external meetings, roadshows, pop-ups).
• Work to quality standards and guidance; escalate or signpost when a case is beyond current competencies.
• Report and chart data in line with contractual and case management system requirements to manage caseloads efficiently and at scale.

Note: The Specialist Health & Wellbeing Coach is expected to carry out other duties as may be reasonably required.

Salary

Non-London £25,700 - £28,800

Essential Qualifications & Experience

• AFN registered degree in Nutrition or HCPC registered degree in dietetics with portfolio evidence of CPD
• Experience delivering group-based behaviour change interventions to children, families or adults; experience supporting vulnerable individuals through change
• Experience managing a caseload using a Case Management System
• Experience in lesson planning and nutritional/weight management content creation
• Experience handling data with accuracy, meeting targets and deadlines
• Continual professional development to deliver up-to-date health coaching
• Experience in health, community, or social care settings or understanding of maintaining a healthy lifestyle

Desirable: health coaching qualification or accredited health coaching skills programme; direct health coaching delivery; experience with specific lifestyle change interventions; experience with long-term health conditions; community-based work; caseload management; supporting people with additional needs.

Individual Competencies

• Strong understanding of social determinants of health and population-based approaches including segmentation and risk stratification
• Behaviour change knowledge (including COM-B model and the behaviour change wheel)
• Excellent verbal and written communication with diverse groups
• Effective presentation skills for individuals and groups
• Confidentiality and safeguarding principles
• Interpersonal relationship skills and stakeholder engagement
• Ability to manage caseloads with accurate data collection and timely recording; adherence to SLAs and SOPs
• Comfort with evolving digital tools to support behaviour change; strong time management and meeting deadlines
• Data management aligned with information security standards
• Proficiency in Microsoft Office; ability to learn new systems quickly
• Commitment to personal development and flexible working (evenings/weekends) to ensure service availability

Desirable

• Experience delivering health screening services (e.g., NHS Health Check)
• Experience delivering programmes in line with contractual requirements and SLAs
• Experience planning, conducting, analyzing, and reporting nutrition research

Key Business Priorities

• Internal: colleagues, managers, Health Division, Maximus central division, partners, and forums
• External: Local Authority, Integrated Care Partnerships/Boards, Community and Voluntary sector, the population served, sub-contractors and partners, community stakeholders, and healthcare settings

EEO Statement

Maximus is committed to a diverse, equitable and inclusive culture throughout the recruitment process. We provide clear, accurate information to enable applicants to assess suitability. We are a Disability Confident Leader and offer a Disability Confident Guaranteed Interview Scheme where eligible applicants with a disability meet the essential criteria.