Overview

Role Title: Splunk ITSI Expert

Location: Birmingham/Sheffield - Hybrid

Duration: 28/11/2025

Company: eTeam

We are a Global Recruitment specialist that provides support to clients across EMEA, APAC, US and Canada.

Role Description:

Responsibilities

• Expertise in building Observability level 4 including: manage events and component level metrics, metrics-logs and traces, time series topology and AI / ML models; achieve alerts, comprehensive dashboards, root cause analysis, business impact analysis and predictive and preventative insights.

Qualifications

• 10+ years’ experience building observability level 4.
• Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI.
• Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes.
• Proficiency in scripting and programming languages like Python, Shell Scripting, or Perl (beneficial).
• Excellent analytical and problem-solving skills.
• Solid understanding of network, server, and application infrastructure.
• Strong communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.

Role Details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Other
• Industries: IT Services and IT Consulting

Application note: If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Shortlisting often occurs within 48 hours.

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