Sr. Program Manager, TOM, Transport Operations Management (TOM)

Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing, and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

1. Create innovative solutions using data and research to address wider challenges in your organisation
2. Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
3. Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
4. Enhance operational performance on every programme in partnership with your stakeholders

A day in the life

As Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

Amazon’s Transportation Service (ATS) team plays a central role in our success. Using air, sea, and road transport, as well as sortation centres equipped with the latest technology, we help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions, making Amazon more innovative and efficient. We prioritize safety, valuing our people, and aim to deliver packages quickly, conveniently, and sustainably.

Minimum requirements

• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Experience in program or project management
• Experience leading process improvements

Additional information

Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding priority for Amazon. Please consult our Privacy Notice to learn more about how we handle personal data.

We are committed to inclusivity. If you have a disability and need workplace accommodations during the application or onboarding process, please visit this link for more information. If your country or region isn’t listed, please contact your Recruiting Partner.