Overview

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What You’ll Do

• The Solution Architect works closely with Solution Delivery Manager and Technical Consultants and is responsible for managing the end-to-end solution design.
• Conduct requirements gathering and analysis sessions with clients.
• Perform FIT/GAP analysis on business requirements.
• Document gathered software requirements/user stories and review the list of requirements/user stories with customers for sign-off.
• Design and document sound functional and technical solutions, including process flows, technical customizations and integrations, based on customer requirements. Work with the customer to get sign-off.
• Perform customer demos throughout the project lifecycle.
• Configure and test Zuora Billing, Revenue and Add-On products to meet the approved designs.
• Perform testing of end-to-end solutions in conjunction with the development team and customer.
• Create and develop training materials and conduct/deliver end-user training to customers.
• Support the customer with regular calls to answer functional and technical questions.

Your Experience

• 5 years Order to Cash experience, within a professional services organization, with, ideally, at least 3 years delivering revenue solutions.
• Experience in at least one of the revenue recognition products; Zuora Revenue, Oracle Revenue Management, SAP RAR, NetSuite ARM, Workday Revenue Recognition.
• 5 years of customer-facing solution delivery and/or business consulting experience.
• Bachelors in Finance, Accounting, Business or Computer Science is preferred.
• Demonstrated abilities to lead business discussions with customers and architect the value of a solution and the best practices to implement it.
• Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation is an advantage.
• Experience with solution implementation in the revenue function is required.
• Experience in data analysis, conversion and migration, interfaces and reports.
• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.
• Experience managing tasks on multiple projects simultaneously.

Location & Work Arrangements

This role is a hybrid position to be based in London. You’ll be working two days per week from our London office.

Our Commitment to an Inclusive Workplace

Zuora is an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or other protected characteristics. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by emailing assistance(at)zuora.com.

Benefits

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing