OVERVIEW

True Bride is a bridal brand that is dedicated to creating designs for every body. We’re a small team of passionate individuals with a commitment to deliver quality products & unparalleled service to bridal boutiques.

An opportunity has arisen for a Stockist Success Manager to join True Bride on a full time basis to be based out of our Hove office with regular travel across the UK & Ireland.

ABOUT THE ROLE

We are looking for someone with experience within a similar role, capable of working independently, as well as part of our team. You will be hard working, self motivated, and be comfortable working in a multi tasking environment. We are looking for someone who is enthusiastic to learn; training will also be given in other areas of the business to help with understanding and individual development.

RESPONSIBLE TO: Company Director

SALARY: £26.5k - 29k p.a + 5% commission road sales.

• 20 days paid holiday P.A., exc. 8 bank holidays; 1 extra day per full calendar year of employment.
• M-F, 9-5PM.
• Office based, with WFH flex option. Regular travel required.
• Start date ASAP.

JOB PURPOSE/MAIN DUTIES:

• Overseeing account stock (current & new) sales within UK & Republic of Ireland.
• Communicate with stockists on a regular basis; see how things are, what's working for them, how we can help. You will become a trusted source for problems, triumphs, and sometimes just a chat.
• Monitor and analyse repeat orders for individual stockists.
• To conduct virtual or in person appointments at our studio, or on the road appointments in boutiques.
• To research, contact, and follow up on all new leads within designated area. You will effectively plan your diary in order to maximise visits and sales per week; create monthly plans that focus on areas for new and current stockists.
• Identify new target boutiques/areas/avenues and develop and monitor stockist database.
• To support team with seasonal launches and new collections, including attending trade shows and photoshoots.
• To oversee stockist attendance for trade shows.
• To monitor sales, support and grow retailers business; create monthly reports on sales.
• To communicate effectively all feedback received to the relevant department.
• To work with Creative team to develop lookbooks, social media accessories/content, and educational information to share with stockists and conduct training sessions where necessary.

ADDITIONAL DUTIES:

• At quieter selling times throughout the year, to assist office team in other areas where possible.
• To support customer service and production with any queries regarding sales.
• To assist with showroom duties & appointments.

CANDIDATE PROFILE

• You’re hard-working with a ‘roll up your sleeves’ attitude and are willing to step in and assist where required.
• Equal parts enthusiastic and organised.
• Keen to really own your work, with the opportunity to develop this into a full-time position.
• Conscious of time management and deadlines; works with a level-head under pressure. The nature of our business focuses around design seasons each year, so some months are busier than others with tighter deadlines under more pressure.
• A problem solver and self-starter with a ‘can do’ mindset.
• Willing to occasionally work outside of office hours and to attend industry events when necessary; this includes one weekend in September.

DESIRED/REQUIRED SKILLS

• Microsoft capabilities.
• Previous sales and/or fashion experuence desirable but not preferred.
• High-quality written & verbal communication skills.
• UK driving license required.