Overview

Job Title: Storm Overflow Engagement Officer. Location: hybrid role serving the region; applicants must hold a full, clean driving license and have use of a vehicle. Contract Type: Permanent. Hours: 37 hours per week. Salary: circa £38,000.

Storm overflows are a priority for improvement. The Clean Rivers & Seas Task Force is implementing pioneering solutions to reduce spills and reliance on overflows while enhancing the environment for communities. The programme has progressed from a £45million Pathfinder phase to a £1.5billion investment over the next 10 years in sustainable storm overflow reduction across the region (Kent, Sussex, Hampshire and the Isle of Wight).

This role supports the team to raise awareness of the Task Force’s activities and educate the public on the debate and challenges associated with storm overflows. It also focuses on partnership and community engagement to communicate, listen and collaborate with customers and stakeholders.

This is a dynamic role with on-site tours, updates to colleagues, community drop-in events and planning of the regional engagement programme.

Responsibilities

• Set up and attend meetings, site tours, events with customers and stakeholders, and support the running of customer drop-ins and similar activities carried out by the Task Force.
• Respond to community requests for engagement, talks, and information about Southern Water’s activities to reduce storm overflows.
• Help develop the engagement programme to educate and inform the communities served.
• Provide administrative support to track engagement activities and upcoming meetings, tours and events, ensuring engagement aligns with key messaging.

About You

• Confident speaking in front of a large, varied audience
• Passionate about making a difference in your local community
• Experience of producing content for different needs/audiences
• Experience of managing competing agendas, schedules and priorities
• Excellent organisational skills
• Strong written and verbal communication skills
• Empathy and caring nature towards customers, stakeholders and colleagues

Note: This is a unique opportunity to join a high performing and highly engaged team delivering a large innovative programme in partnership using sustainable and nature-based approaches to reduce the use of storm overflows and improve the environment. We are excited to invite you to be part of the solution.

Package & Benefits

• Salary circa £38,000
• Generous pension up to 11% company contribution
• 25 days annual leave
• Life assurance equal to 4x salary
• Salary sacrifice electric car scheme (after 6 months service)
• Health Cash Plan
• Fully funded eye tests
• Two paid volunteering days a year
• Occupational health service
• Discounts with over 800 popular retailers
• Digital GP service
• Study support may be available for job-related qualifications
• Competitive maternity leave and flexible return to work options
• Cycle to work scheme

Hours: Full-time, Monday to Friday with hybrid working across the region, central office and home.

Additional Information

Privacy Statement: If you are an existing Southern Water employee, confirm with your Manager that your application is aware. All applicants must be eligible to live and work in the UK; evidence of eligibility and address will be required as part of the recruitment process. If criteria are not met, the application will not be considered.

Seniority level: Entry level. Employment type: Full-time. Job function: Other. Industry: Utilities.

Our customers are central to what we do; joining the Southern Water family means joining our incident support team where out-of-hours rotas may apply.