Overview

Strategic Account Director EMEA – Key Account Management & Retention at Snyk. Responsible for leading Snyk’s highest-value enterprise accounts in the Europe, Middle East, and Africa region, driving customer loyalty, account growth, and measurable impact.

What You’ll Do

• Own and expand a portfolio of Snyk’s top enterprise accounts in EMEA.
• Design and lead strategies that secure long-term loyalty and unlock new value.
• Build deep, multi-threaded relationships across C-suite and senior decision-makers.
• Partner with Customer Success, Solutions Engineering, and Channel teams to capture and deliver expansion opportunities.
• Enable customers to embed security seamlessly into AI-enabled, fast-evolving development processes.
• Feed strategic customer insight into Product Management to shape our roadmap.
• Deliver measurable outcomes through focused, high-impact account growth plans.

What You Bring

• 10+ years’ enterprise account management experience with technical SaaS products, managing large, complex accounts (Fortune 1000 / FTSE 100).
• A proven track record of delivering exceptional Net NRR through renewals, retention, and expansion.
• Demonstrated ability to influence and engage C-level stakeholders in complex organisations.
• Background in Cybersecurity, DevOps, DevSecOps, or enterprise software account management.
• Experience thriving in high-growth, fast-paced environments and building new functions or approaches.
• Strong cross-functional collaboration skills to drive customer success.

Nice-to-Have

• Deep expertise in developer security or a related field.
• Experience helping customers modernise security without slowing innovation.
• Ability to translate complex data or AI-driven insights into compelling executive narratives.
• Interest in testing fresh ideas with a bold, collaborative approach.
• Ability to run meetings that are focused, energised, and productive.

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we work to make the digital world a safer place. We pride ourselves on a warm, inclusive culture with programs and benefits that support health, wellness, financial security, and work/life balance.

Benefits & Programs

• Flexible working hours, work-from-home allowances, in-office perks, and time off for learning and self development
• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
• Health benefits, employee assistance plans, and annual wellness allowance
• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances