Strategic Key Account Manager – SaaS

Location: Belgium (HQ) or London | Hybrid | Full-time

Are you an expert in strategic account management, with a passion for expanding global key accounts and driving SaaS revenue growth? Join Lansweeper and lead our mission to scale enterprise impact across a curated portfolio of the world’s most valuable organizations.

About Lansweeper

Lansweeper is a Technology Asset Intelligence platform revolutionizing IT asset management (ITAM) on a SaaS software model.

Our solution provides unparalleled visibility into IT, OT, and IoT environments, enabling organizations to centralize operations and optimize asset utilization.

By delivering precise, real-time insights, Lansweeper eliminates blind spots, empowering B2B clients to make informed decisions. This increased visibility results in cost reductions, increased cybersecurity, increased efficiency, and data clarity.

The Opportunity

Many of our global enterprise customers already use Lansweeper — but typically in a limited capacity, scanning only one department or regional entity. A huge opportunity exists to scale our solution across the entire enterprise, unlocking new business value in the process.

As our Strategic Key Account Manager, you will manage a portfolio of 70 high-potential global accounts, with a focus on revenue expansion through exponential up-sell/cross-sell potential and, of course, keeping churn at bay.

Your mission:

• Expand the Lansweeper license footprint across complex, global organizations with more than 10K employees.

• Develop multithreaded relationships, identifying new stakeholders, needs, and use cases.

• Drive long-term growth through strategic account management, retention, and expansion.

This is a high-visibility, high-impact role with direct influence over the future of our enterprise business.

Key Responsibilities

Account Management & Retention

• Manage and deepen long-term relationships across a focused set of 70 strategic global enterprise accounts.

• Develop and sustain partnerships with key decision makers (C-level, department heads, procurement).

• Act as a strategic advisor, integrating Lansweeper into customers’ technology and security agendas.

• Build Lansweeper advocates within client organizations to drive retention and expansion.

Growth Through Solution Selling & Account Expansion

• Expand Lansweeper’s footprint by identifying and engaging new business units, regions, and use cases in each account.

• Map organizations to discover additional personas and stakeholders, creating “multithreaded” connections beyond IT.

• Proactively drive upsell and cross-sell opportunities that align with client business objectives and maximize platform value.

• Position Lansweeper’s solutions using a consultative sales approach to uncover and address customer challenges.

Strategic Selling and Value Delivery

• Lead account mapping initiatives to illuminate untapped opportunity and drive effective engagement strategies.

• Use frameworks such as SPICED to identify needs and deliver compelling, value-based proposals to buyer personas such as:

  • IT Directors

  • CIO/CISO

  • Cybersecurity managers

  • IT project directors

  • Global procurement

• Shape and execute strategies to achieve renewal, expansion, and maximize revenue per account.

Operational Excellence

• Accurately forecast growth and expansion opportunities by understanding client objectives and account status.

• Navigate the legal, procurement, and security processes typical of global organizations.

• Collaborate closely with Sales Engineering, Customer Success, Product, and Marketing to optimize performance and value delivery for every key account.

• Represent Lansweeper at industry events, client meetings, and partner briefings.

What You Bring to the Table

• Proven Experience: Demonstrated success in Key Account Management, particularly in SaaS or software sales.

• Sales Expertise: Proficient in solution-based selling, with the ability to identify and address client challenges effectively.

• Relationship Building: Exceptional stakeholder management skills, with the ability to build trust across multiple organizational levels, including C-suite executives.

• Communication & Negotiation: Excellent presentation and negotiation skills, with a focus on delivering value-driven proposals.

• Analytical Acumen: Strong analytical mindset to identify growth opportunities and monitor key performance indicators.

• Adaptability: Enthusiasm for learning in a fast-paced SaaS environment, with a proven track record of quickly acquiring new skills.

• SaaS Experience (Preferred): Familiarity with software sales and experience working in a global organization.

What We Bring to the Table

• Opportunity to help build and shape the role in Key Account Management and SaaS sales.

• Autonomy and freedom both practically and strategically.

• A supportive and innovative team environment.

• A product with a passionate fanbase, proven value, and future potential.

• Transparency and inclusion with monthly all-hands meetings and channels to keep you up to date.

• Work-from-home options and flexible hours.

• Fast-growing, dynamic environment with vertical and horizontal growth opportunities.

• Competitive salary according to global and local benchmarks.

• Company car and fuel card (Only in Belgium)

• After-work events and a yearly get-together with the entire company.

Ready to lead key account expansion and drive SaaS growth at a global scale? Apply today to become part of a dynamic team fueling technology intelligence for enterprise organizations worldwide.