Overview

This is a unique opportunity to join a dynamic team at the heart of Thames Water's operational transformation. As a Strategic Systems Optimisation Analyst, you'll play a key role in shaping multi-million-pound investment decisions, improving water quality, reducing leakage, and enhancing customer service across our clean water network.

What you'll be doing as a Strategic Systems Optimisation Analyst

You'll be part of a specialist team working across strategic water assets such as reservoirs, pumping stations, and trunk mains. Your work will involve collaborating with engineers and stakeholders to scope and sign off on engineering projects, deliver calm system schemes, and support operational improvements.

Responsibilities

• Supporting the identification and delivery of calm system operation schemes to improve water quality and reduce leakage, mains repairs, and customer complaints.
• Managing and analysing surge logging data to scope further optimisation opportunities.
• Assisting with the analysis of long-term network issues such as low pressure, low flows, and network resilience.
• Conducting desktop design and feasibility studies for operational improvements.
• Leading investigations into pressure issues and developing solutions to reduce customer complaints and improve C-MeX scores.
• Evaluating operational data and resolving basic data integrity issues.
• Supporting risk assessments for work impacting the clean water network.

Location

Hybrid - Ashford Common Water Treatment Works

What you should bring to the role

• A degree (or equivalent) in a technical discipline such as Engineering or Science.
• A strong interest in hydraulic systems and clean water operations.
• Experience with GIS mapping software and an understanding of hydraulic principles is preferred.
• Excellent analytical, problem-solving, and communication skills.
• Ability to collaborate effectively with a wide range of stakeholders.
• A full driving licence and access to your own transport are desirable.

Benefits

• Competitive salary from £45,000 per annum, depending on skills & experience
• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to both company and individual performance measures and targets
• Generous Pension Scheme through AON