Overview

Join to apply for the Strategic Workforce Planning Specialist role at BT Group.

Location: London, Bristol, Birmingham or Manchester - Hybrid working 3 days in the office, 2 days remote.

Why this job matters

The world of work is changing faster than ever — new technologies, evolving customer needs, and shifting market dynamics are redefining the skills and capabilities organisations need to thrive. As part of BT Group’s Strategy, Planning & Portfolio team within People & Culture, you’ll play a vital role in shaping how our organisation prepares for that future. Your work will help BT Group anticipate the capabilities we need to stay ahead, understand where we stand today, and influence the actions that close the gap. By bringing insight, analysis, and strategic foresight together, you’ll help ensure our people — and our business — are ready for what’s next. This role sits at the heart of our People & Culture strategy and is key to building a workforce that’s skilled, agile, and prepared to deliver on BT’s long-term ambitions.

What You’ll Be Doing

• Act as a trusted consultant to business partners and leaders on strategic workforce planning, providing insights and best practice to support local initiatives.
• Support the development and delivery of BT’s Strategic Workforce Plan, ensuring future skills and capabilities align with long-term business strategy.
• Contribute to the evolution of the Strategic Workforce Planning roadmap, enhancing the maturity, accuracy, and effectiveness of BT’s overall approach.
• Lead the scoping and design of BT’s strategic workforce management tooling roadmap, working closely with partners in Digital.
• Conduct regular market scanning and benchmarking to ensure internal practices remain current and competitive.
• Develop and deliver workforce data and insights to inform the BT People Strategy and key business decisions.

The Skills You'll Need To Succeed

• Analyse large, often incomplete data sets to uncover insights and build support for recommendations that make a real difference.
• Develop strategies for change that align with organisational goals while anticipating challenges and opportunities.
• Identify inefficiencies in complex processes and design practical, effective solutions.
• Collect, analyse, and interpret data to extract meaningful insights for informed decision-making, with strong Excel modelling skills at a minimum.
• Understand how current and future workforces create value, generate revenue, and maintain competitive advantage.
• Build relationships, influence others, convey and receive information clearly, and resolve conflicts to achieve objectives.
• Engage effectively with senior stakeholders, manage relationships, and build trust across the organisation.

Experience that will help you succeed

• Familiarity with the strategic workforce planning lifecycle is desirable, including forecasting future workforce needs, gap analysis, and developing actionable plans to attract, develop, retain, and deploy talent effectively.

Benefits

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: 18 weeks full pay, 8 weeks half pay, 26 weeks at statutory rate. Open to all parents.
• Enhanced women’s health support including menopause symptoms support, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service.
• 24/7 private virtual GP appointments for UK colleagues.
• 2 weeks carer’s leave.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.

About Us

BT Group is a leading telco with a heritage in the sector. We’re focused on ambitious digital infrastructure, AI, and technology to improve connectivity and customer experience. We’re committed to diversity, inclusion, and providing adjustments in the selection process if required. We encourage applications from all backgrounds and experiences.

Don’t meet every single requirement?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse, or from ethnic minority backgrounds are less likely to apply unless they meet every qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every requirement, please apply anyway — you may be the right candidate for this or other roles in our wider team.