Overview

Strategy & Insight Data Analyst Graduate (TikTok Shop - Governance & Experience) role with a 2026 start (BS/MS). TikTok Shop's Governance & Experience (GNE) team is a global, mission-driven group dedicated to building a safe, fair, and seamless marketplace for users, sellers, and creators. We shape trust policies, engineer intelligent systems, and design secure, intuitive user journeys that protect the integrity of the platform and enhance the e-commerce experience for millions daily.

We are looking for passionate, curious individuals who care deeply about user experience and thrive on solving complex, high-stakes challenges. If you’re eager to join a team where your ideas matter, your work drives real impact, and learning never stops, join us in building the future of e-commerce, one meaningful experience at a time.

Successful candidates must be able to commit to an onboarding date by end of 2026. Please state your availability and graduation date clearly in your resume.

Responsibilities

• As a graduate, you will join a global Governance & Experience team and contribute to building a safe, fair, and seamless marketplace for users, sellers, and creators.
• Collaborate with senior stakeholders to shape how the business understands priorities and uses data to guide decisions.
• Develop dashboards, self-service tools, and metrics to track impact and support data-driven decision making across governance, risk, and user experience.
• Participate in cross-functional rotations in your first year to broaden your perspective, broaden problem-solving skills, and develop leadership capabilities.

What you’ll get to do

• Develop cross-functional agility to adapt to evolving markets and accelerate your growth.
• Contribute to projects that shape the experience for millions of users and sellers globally.
• Help design new systems, processes, and policies in a fast-scaling business.

What this role is about

As a Data Analyst in the Strategy, Insights, and Data Science team, you’ll go beyond dashboards to help shape how the global Governance & Experience teams understand the business, set priorities, and take action. You’ll work closely with senior stakeholders, apply data to guide decisions, and contribute to high-impact projects across governance, risk, and user experience.

Examples of what you’ll work on

• Build and maintain performance frameworks and self-service tools to help global teams track impact and make informed decisions.
• Analyze internal operations and external signals (e.g. user feedback, market trends) to generate actionable insights and uncover strategic opportunities.
• Frame data-backed recommendations that guide cross-functional priorities and long-term planning.
• Drive cross-team collaboration with product, operations, and engineering teams to solve complex problems and deliver scalable solutions.
• Enable data literacy by creating documentation, leading training sessions, and supporting business teams in applying data effectively.
• Support core infrastructure such as metrics governance, performance dashboards, and strategic budget tracking to ensure sustainable decision-making.

Qualifications

Minimum qualifications

• Final-year student (graduate in 2026) or recent graduate with less than 1 year of working experience, majoring in Business Analytics, Computer Science, Statistics, Mathematics, Economics or related fields with strong academic performance.
• Skilled in SQL and Python, familiar with common data statistics and analysis methods.
• Strong analytical skills – comfortable working with data to uncover insights and drive decisions.
• User-first thinking – understand and anticipate users' needs to build better experiences.
• Drive and adaptability – thrive in fast-paced environments and navigate change with agility.
• Curiosity and creativity – a knack for turning ideas into actionable strategies and a desire to explore innovative approaches.

Preferred qualifications

• Experience working in multicultural environments or with international stakeholders.
• Additional language skills, especially European or Chinese languages, are a plus.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices around the world.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and perspectives. We celebrate diverse voices and strive to create an environment that reflects the communities we reach.