Overview

Location: Cardiff, Glasgow, London, Newcastle-upon-Tyne, Salford (Flexible – hybrid; once-a-month travel to London Broadcasting House). Job band: D. Contract type: 12 Month Fixed-term contract. Department: Technology Group. Proposed salary range: £60,000 - £70,000 depending on relevant skills, knowledge and experience.

Purpose of the role

We’re looking for a skilled SuccessFactors Technical Lead to support and enhance our existing landscape, with a primary focus on Recruitment and Onboarding modules. You will assess current processes and work with the project team on continuous improvements, focusing on user experience, aligning with BBC policy and guidelines, and efficiency. You will ensure configurations are fit for purpose, meet business requirements, and oversee robust testing and a seamless transition into BAU support. Bring your technical proficiency in SF Recruitment Management, Recruitment Marketing, Onboarding and Integration to lead design discussions and collaborate effectively. Reporting directly to the SuccessFactors Product Owner, you’ll be part of a dynamic environment where your contributions drive meaningful outcomes.

Why join the team: Join a fast-paced, high-impact team driving strategic HR transformation at the BBC. Our SuccessFactors Product Team thrives on complexity and creativity, developing smart solutions in a dynamic tech landscape.

Your key responsibilities and impact

• Extensive experience in SuccessFactors Recruitment Management, Recruitment Marketing, and Onboarding 2.0 implementation, including Reporting, Integrations, Data migration, Testing, and Knowledge transfer; certified in RCM, RMK and Onboarding 2.0 with hands-on configuration.
• Involved in 2-3 full end-to-end SuccessFactors recruitment implementations, including SAP HCM integrations, with experience working client-side.
• Confident in leading presentations and solution design.
• Proven decision-making skills to evaluate technical trade-offs, prioritise effectively, and adapt communication between technical and business stakeholders.
• Responsible for ensuring systems design and architecture meet non-functional requirements in security, data requirements, accessibility, performance, and compliance.
• Skilled in creating and managing test scenarios to cover wide-ranging processes and functionalities; proficient in using test tools for defect tracking and resolution.
• Collaborates with business process owners and stakeholders to gather requirements, champion best practices, and deliver tailored system solutions.
• Strong expertise in working with implementation partners and vendors, ensuring functionality, integrations, and contractual obligations are met and challenging designs that are not fit for purpose.

Your skills and experience

Essential criteria:

• Proven SF Recruitment, Recruitment Marketing and Onboarding technical implementation experience.
• Strong technical background with the ability to own, test and manage technical changes to deployment.
• Confident to produce compelling rationale and present this to stakeholders.
• Highly driven to focus on delivering change on-time and passionate about the product.
• Analytical thinker with excellent problem-solving skills.

Desired but not required:

• Knowledge of key technologies (APIs, SFTP, CPI, PIPO).
• Demonstrable experience of leading in a complex project delivery.
• Pushing for use of standard processes and configuration to reduce complexity, improve UX, ensure adoption and engagement, and enable efficiency for all teams involved.

If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.

Note: Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

EEO and Legal

Disclaimer This job description outlines the essential characteristics of the job, principal accountabilities, and required skills, knowledge and experience for satisfactory performance. This is not a complete account of all duties involved.

Employment screening checks may include reference checks, eligibility to work checks, safeguarding and adverse media/social media checks where applicable. Any offer is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and will give priority consideration to at-risk employees.

Information at a glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best-loved content, and the BBC’s mission to inform, educate and entertain.

Learn more about life at the BBC and our values in our candidate pack.

Life at BBC

Benefits include: fair pay and flexible benefits, a flexible 35-hour working week, 25 days annual leave with the option to buy 5 additional days, a defined pension scheme, and discounted health care and gym, plus excellent career development and flexible working arrangements.

Benefits may vary if you are joining on a fixed-term contract.

Diversity, inclusion and belonging: We welcome applications from all backgrounds and are committed to equality and fair treatment. We strive to create a diverse and inclusive workforce, and provide reasonable adjustments for candidates during the interview process.

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process or to carry out this role, please contact us via email: reasonable.adjustments@bbc.co.uk.

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA; BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.