Good organisational skills and the ability to communicate effectively (verbally and in writing).

Analytical skills with strong Microsoft Excel knowledge.

The energy and self-motivation to work within a rapidly growing and evolving business.

Pro-active approach, identifying issues before they arise.

Ability to work under pressure, meet targets and deadlines.

Open-minded, flexible, friendly attitude, adaptable to change.

No previous supply chain experience required.

A passion for food.

About us:

Itsu is a healthy eating, Asian-inspired quick service retail & grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Known for its best-in-class food made fresh daily, itsu has global ambitions to expand further, with a focus on innovation, technology, and talented staff. Itsu [grocery] extends the brand into supermarkets, health food stores, online, wholesale, and internationally, offering products like crispy seaweed thins, frozen gyoza & bao, broth, rice, noodles, and miso.

Our D&I statement:

itsu [grocery] is committed to building a diverse, equitable, and inclusive organisation. We encourage applicants from all backgrounds to apply.

When applying, please remove your full name, university/school name, address, email, and photos from your CV and cover letter to ensure anonymised review.

Scope of the role:

We are seeking a Supply Chain Executive to join our team. This entry-level role is perfect for someone interested in a career in supply chain. Responsibilities include managing product movement from warehouses to retailers, building relationships with logistics providers and customers, and reporting on service levels and issues.

• Order management and handling short supply situations.
• Building strong relationships with customers and logistics providers.
• Processing invoices and analyzing delivery costs to maximize efficiency.
• Managing stock levels at external warehouses.
• Reporting on service levels and resolving logistics, order, and invoice issues.
• Analyzing and reducing customer fines through preventative actions.
• Collaborating with the team to optimize service, costs, and environmental impact.

What we offer:

• Competitive salary & bonus scheme
• 25 days holiday + bank holidays (with flexibility for religious holidays)
• Health insurance
• Company pension scheme
• Hybrid working (2 days WFH)
• Opportunity to work from home abroad
• 50% discount in itsu shops
• Free itsu lunch
• Discounts at major retailers
• Training budget for your development

Location: Partnership House, Carlisle Pl, London, UK