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Location: Leicester, London or Bexhill (Hybrid – one day a week in the office)

Welcome to Hastings Direct – Pam Angel – HR Director

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you.

Role overview

As our Supply Chain Executive within Home Claims, you’ll be supporting all aspects of supply chain management, ensuring the delivery of great customer and business outcomes from our partners and suppliers.

There will be a specific focus on supplier information analysis (MI), analysis and reporting, providing meaningful supply chain insight for ongoing management and continuous improvement, including customer and business outcomes and technical performance.

Job details – you’ll need to have demonstrable experience in:

Supporting the Supplier Relationship Managers with the operational management of the supply chain, including organising coordinating and attending supplier forums, events and meetings where required

Undertaking detailed analysis of supply chain MI, identifying further data opportunities to provide meaningful performance metrics and subsequent improvements

Working with our supply chain to identify opportunities for improvements and agree actions for effective delivery

Creating and continuously providing clear and straightforward supply chain reporting for the team and stakeholders at all levels

Working with stakeholders across the function and company to identify and agree improvements for the management of Home Claims partners and suppliers

Acting as a subject matter expert for internal stakeholders for all matters relating to the management of Home Claims partners and suppliers

Essential skills/experience:

Operational process experience – ideally gained within insurance, financial services or any other regulated environment

Strong analytical ability – demonstrable experience of working with MI and identifying areas of improvement

Proven background in engaging with stakeholders at all levels and able to provide examples of where you’ve influenced and/or effected change

The interview process

Our interview process involves the below:

Online suitability assessment

1st stage interview with hiring leaderand a wider member of the team

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.

Benefits: In addition to a competitive salary you will also receive…

Flexible working –we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail

Competitive bonus scheme- all colleagues are eligible for our annual 4Cs performance bonus

Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support

Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

About Us

Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision – to be the best and biggest digital insurance provider in the market.

It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.

Learn more about #LifeatHD

If you enjoyed the video and would like to learn more about #LifatHD, check out our colleague stories