Overview

Supply Chain Implant – Location: Waltham. Work Arrangement: Hybrid (2 days in the office, 3 days from home). Salary: Competitive, with company performance bonus. Hours: 37.5 hours per week (Monday to Friday). Type: Permanent.

Role Overview

As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You will maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering.

Key Responsibilities

• Develop a genuine collaborative relationship with your customer, enabling a transparent and proactive partnership that grows over time.
• Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding.
• Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding.
• Adopt a digital-first mindset to explore how technology can enhance the customer relationship and offering.
• Develop strategies to mitigate long-term supply chain shortages, improving inbound service performance and overall efficiency.
• Analyze customer systems to identify supply trends and take action to resolve issues.
• Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries.

What We're Looking For

• Minimum of 1 year supply chain experience
• Excellent communication skills (written and verbal)
• Tech-savvy with proficiency in Excel, PowerPoint, and data analysis
• Collaborative and resilient relationship manager
• Comfortable presenting to a wide range of customers and stakeholders
• Driver's license essential

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

About Mars

Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands and proudly take care of half of the world's pets through our nutrition, health and services businesses. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – guide our 130,000 Associates in taking action every day.