System Engineer, Messaging and Streaming Team

Job ID: 3017947 | AWS EMEA SARL (UK Branch)

AWS understanding and motivation to help implement innovative cloud computing solutions and solve complex technical problems. AWS builds and operates some of the largest internet infrastructure to provide a cloud services platform. AWS provides compute power, storage, database, and other cloud resources as requested. AWS Utility Computing (UC) supports product innovations across Compute, Database, Storage, Internet of Things, Platform, and Productivity Apps services in AWS, including security-focused customer support. This role offers an opportunity to operate and engineer systems at massive scale and gain world-class cloud computing experience, in a dynamic environment with a strong customer-service focus and a culture of continuous improvement.

Top reasons to join our team:

• Be a catalyst to deliver truly disruptive products that are growing rapidly
• Solve unique, first-order problems at massive scale across many AWS Services
• Learn how to build and operate distributed systems at massive scale
• Build and influence the tools and utilities used by the AWS fleet for internal services

Key job responsibilities

• Work proactively to solve potential problems and inefficiencies. Communicate clearly and collaborate with others to deliver results with minimal supervision.
• Participating in 24/7 on-call rotation to troubleshoot high severity issues
• Analyzing dashboards and investigating metrics with a focus on improvements
• Create and maintain Standard Operating Procedures (SOPs) and runbooks for documentation
• Discuss radical new approaches to automate operational issues, assess risks and develop creative solutions
• Develop strategies for resolving identified problems to prevent future occurrences
• Assist others in the team

About the team

About AWS: AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, serving customers from startups to Global 500 companies with a robust suite of products and services.

Inclusive Team Culture: AWS values curiosity and connection. Our affinity groups promote inclusion and empower our people to bring diverse perspectives to everything we do. Our inclusion events foster stronger, more collaborative teams.

Mentorship & Career Growth: We continually raise our performance bar and provide knowledge-sharing, mentorship, and resources to help you develop professionally.

Work/Life Balance: We value work-life harmony and strive for flexibility to support employees in and out of the workplace.

BASIC QUALIFICATIONS

• Experience writing scripts from scratch to automate manual tasks (BASH, Python, Perl, Ruby or similar)
• Solid background in Linux with in-depth troubleshooting and the ability to solve complex technical problems
• Knowledge of network fundamentals (DNS, UDP, TCP/IP, HTTP(S), routing, switching)
• Experience owning services that are secure, scalable, reliable and efficient; able to identify operational and security risks and resolve, mitigate or escalate them

PREFERRED QUALIFICATIONS

• Bachelor’s Degree in Systems Engineering, Computer Science or related field, or relevant work experience
• Exposure to cloud computing concepts and design considerations
• Experience in a 24x7 production environment
• Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)

Amazon is an equal opportunities employer. We value diversity in our workforce and make recruiting decisions based on experience and skills. We protect privacy and data security as a priority. Please review our Privacy Notice to learn how we collect, use, and transfer personal data of candidates. We also comply with equal opportunity statements regarding protected veteran status, disability, and other legal protections. For accommodations during the application and hiring process, visit the AWS accommodations page for more information.