Overview

Systems Integration Specialist - Salford / Hybrid

Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers. We are currently looking to appoint a new Systems Integration Specialist based out of our Salford offices.

Responsibilities

• Work closely with both the IT, Integration Team and users of the business. The Integration Systems Specialist will have responsibility improving the following areas of the business in relation to systems and usage, with a focus on CASH4Windows system, but not limited to it.
• Ensure the group can meet its corporate objectives through the provision of innovative solutions, focusing on data, system usage, training and effective reporting
• Focus on optimisation of CASH4Windows across all Fire Division Businesses
• Focus on training of employees on CASH4Windows across all Fire Division Businesses
• Assist the Application Development Team, rolling out, training of new systems, processes and reports
• Write clear and comprehensive documentation for processes, reports, systems, functions, etc. to support and deliver new systems / technologies, and to support training initiatives
• Prepare, review and execute mass uploads and changes of data
• Identify data issues and work with stakeholders to resolve inaccuracies
• Extraction and presentation of data from the Group's core business systems and analysis of the data to support revised business practices
• Cleansing of such data to ensure accurate reporting across the business
• Provide technical support, training and problem analysis for the Group's core business systems, both office and field based
• Support users across the Group with the implementation of new information systems
• Support business users in developing detailed training plans and conduct training sessions to improve the usage of the IT systems
• Communicate information systems plans to business users, encouraging end ownership and adoption of these systems
• Identify areas of opportunity to reduce paper usage within the business and improve overall productivity
• Be a visible leader of the Integration, Alignment and Commercial Team
• Be a major influencer over all of Service Delivery, Integration & IT and the wider company as necessary
• Be a Subject Matter Expert in the business
• Provide competent support and expert advice to stakeholders across the organisation
• Work with external third parties to help accelerate our drive to deliver consistent and high-quality customer service
• Monitor and review project performance, alerting the Project Manager/Programme Manager to any potential areas of concern
• Manage the quality of project documentation, ensuring all project products are produced to high standards
• Facilitate the governance process, ensuring questions are raised to the correct governance forums, and decisions are effectively communicated and recorded

Requirements

Marlowe Fire & Security considers our people our greatest asset. In addition to the usual attributes of a great Marlowe employee (positive attitude, excellent communication skills, well-presented and professional at all times, ability to work alone and as part of a team), we are looking for candidates who offer:

• Personality - Energy, Drive and Enthusiasm to succeed
• Excellent working knowledge of CASH4Windows
• Knowledge of other CRM packages and accountancy software (e.g., Sage, Xero, QuickBooks)
• Experience in Excel and Office solutions to deliver reporting requirements
• Advanced Excel Skills and good general Microsoft Office skills
• Attention to detail when performing data analysis
• Excellent documentation skills (IT and business process documentation)
• Excellent training skills with the ability to create, design and deliver multi-user classroom sessions
• Experience of supporting users within a Microsoft Technology environment
• Clear and confident communicator, effective team player, with the ability to work with end users of varying IT abilities
• Ability to write queries in SQL, build refreshable and automate reports
• Review and build functions in databases
• Knowledge of Python (desirable but not essential)
• Demonstrate initiative and discretion in handling complex, sensitive and/or confidential information
• Knowledge of CASH4Windows and/or Sage desirable but not essential
• Proven track record for improving process efficiencies and solving problems
• Strong leadership skills with an ability to motivate direct reports
• Excellent communication skills both written and verbal, and strong interpersonal skills
• Ability to manage time and work under pressure to tight deadlines
• Ability to work on own initiative and within a team environment aligned to our company strategy
• Respectful to others, customers, colleagues, Managers & Directors alike
• A full driving licence is essential as there is a requirement to travel to other group locations

Benefits

• Competitive Base Salary - Reflective of experience and industry standards
• Company Vehicle or Allowance - Tailored to your preference and location
• Royal London Pension Scheme - Helping you plan for a secure future
• Life Assurance - 4x your annual salary for peace of mind
• Generous Holiday Allowance - Paid annual leave plus bank holidays
• Unlimited Referral Bonuses - Earn up to £1,000 per successful hire through our referral scheme
• Mental Health & Wellbeing Support - Access to professional resources to support your wellbeing
• Employee Recognition Programme - Celebrating outstanding contributions across the team
• Career Development - Ongoing training, support, and progression opportunities
• Free On-Site Parking - Safe and convenient access to your workplace
• On-Site Gym Access - Stay active with complimentary use of our fully equipped gym

Equal Opportunities

At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we are here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Note: This description has been refined for readability and excludes non-essential boilerplate and job board metadata.