At TixTrack, we support our clients by creating superior ticketing solutions for performing arts, cultural institutions, attractions and immersive experiences through a combination of modern technology, beautifully simple design, and the art of listening.

Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

With a presence across both the US and international markets such as the UK and New Zealand, we are anticipating robust growth in 2025.

Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”.

About The Role

The Tableau Specialist is responsible for the development, training, and maintenance of Tableau dashboards for use by our external clients and internal teams. This role will be key in expanding and promoting Tableau usage throughout the organization. This will primarily be accomplished via an embedded experience.They will be tasked with leveraging the wealth of information available in our Snowflake data warehouse to create insightful and reliable reports. This position reports directly to the Senior Data Scientist.

Candidates must reside in London. This position is hybrid and is expected to work from our office near Covent Garden on an as-needed basis.

About You

• You’re a skilled Tableau developer with a passion for transforming complex data into intuitive, impactful dashboards, and you bring at least 3 years of hands-on experience to prove it.
• You’re confident working with SQL (2+ years), and ideally have experience with Snowflake or similar data warehouse platforms.
• You’re a strong communicator who enjoys training and supporting others, and you know how to translate technical insights into business-friendly language.
• You’re highly organized, detail-oriented, and comfortable managing multiple reporting projects.

What You'll Do

• Formulate, suggest, and manage data-driven projects which are geared at furthering the business's interests.
• Scope, design, and develop dashboards and reports using Tableau.
• Provide training sessions for users to familiarize them with using Tableau.
• Maintain consistent quality and naming conventions across a large suite of reports.
• Provide ongoing support for users with any issues or questions in using Tableau.
• Document reports for later reference.
• Update reports as needed to align with new product features.
• Become a subject matter expert on the database and its functionality.
• Surface any data integrity or quality issues to the relevant engineering team.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.

What You'll Bring

Minimum Requirements

• Educated to degree standard in data analytics or a similar field
• At least three years of Tableau experience
• At least two years of SQL experience
• Tableau Desktop Specialist Certification
• Preferred:
  • Tableau Public Link
  • Tableau Data Analyst Certification
  • Snowflake experience
  • SSRS experience

Essential Skills

• Strong oral and written communication skills.
• Ability to work both independently and in a team environment while managing multiple projects and deadlines.
• Possess strong analytical and problem-solving skills.
• Ability to explain technical concepts in an understandable way.
• Excellent organizational and attention to details skills.

Tools You’ll Use

• Tableau Cloud & Server
• Google Suite
• Slack

What We Value

Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work.

Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute.

Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work.

Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations.

Our Commitment to Diversity

TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We strives to maintain an environment free of discrimination on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation ("protected characteristics").

We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace.

We are focused on building a culture that acknowledges and values diversity, equity, and inclusion.

What We Offer

• Salary range of £35,000 – £50,000, commensurate with experience
• Annual bonus based on performance and company success
• Volunteer days off
• Working abroad opportunities
• Learning & development opportunities with company reimbursement for eligible educational expenses
• Flexible scheduling
• Hybrid work environment

*No Agencies Please*

Your data will be processed in accordance with our Staff Privacy Notice. By submitting your application, you confirm that you have read and understood our Staff Privacy Notice, a copy of which can be found here. Should you have any questions on our Staff Privacy Notice, please contact privacy@tixtrack.com.