Team Clinical Administrator
3 Days Old
Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
A vacancy has arisen for a motivated, enthusiastic and reliable individual to join the Respiratory Physiology team in the role of Team Clinical Administrator (band 3). This is a hybrid role, working between the administrative and clinical arms of the service in the specialist Sleep Centre at Charing Cross Hospital. You will join a multidisciplinary team including consultants, clinical scientists, physiologists and administrators.
You will play a key role in providing a comprehensive and good quality administrative service, working closely with the respiratory medicine operational team to book patient sleep studies, and liaising with and supporting the sleep receptionist delivering day-to-day services. Clinically, you will support the smooth running of the CPAP clinics, assist the clinical team with routine patient queries, interact with walk-in patients, post replacement parts and issue sleep study equipment to patients.
This is a specialist role and although direct experience is not required as full training will be given, some experience with patients would be an advantage. Excellent customer service skills, empathy and the ability to work under pressure are essential.
Main duties of the job
- Interact closely with medical, scientific and other nursing staff to provide a high quality sleep service dedicated to patient care.
- To take care of diagnostic equipment and the patient environment, ensuring it is clean and fit for use.
- Take joint responsibility for stock control.
- Participate in stock-taking, when needed, and record stock levels consumables used in the sleep centre.
- To greet and assist visitors, hospital staff and patients.
- Maintain good communication links with the ward team and other departments.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/ Qualifications
Essential criteria
- Good educational standard of, at least, GCSE in English, Maths and one Science subject, or equivalent.
- Able to speak and write English to an appropriate standard to fulfil the job requirements.
- Familiar with medical terminology.
Essential criteria
- Computer literacy, especially use of MS Office.
- General good interpersonal skills, such as, organisational skills, communication skills (both oral and written), work well within a team, clerical professional etiquette (including telephone manner) and good costumer skills.
- Ability to prioritise work to meet tight deadlines.
- Ability to work on own initiative.
Essential criteria
- Demonstrate a clear insight into the role.
- Up-to-date experience; worked within a healthcare setting within the last 18 months.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- JD (PDF, 616.5KB)
- FRF (PDF, 272.6KB)
- Our Strategy 2023-25 (PDF, 230.4KB)
- Location:
- London, England, United Kingdom
- Salary:
- £80,000 - £100,000
- Job Type:
- PartTime
- Category:
- Management & Operations
