Overview

Pythian, Brighton, England, United Kingdom. Remote / Work from Home options available.

What You Will Be Doing

• Team Leadership & Operational Management: Lead and mentor a team of Site Reliability Engineers to ensure technical excellence, timely resolution of incidents, and professional growth of team members.
• Oversee queue management, ticket prioritization, and workload distribution to meet SLA and utilization targets.
• Act as the primary point of contact for critical escalations and severity-1 incidents, providing guidance and technical direction.
• Conduct performance reviews, knowledge-sharing sessions, and training opportunities to strengthen the team’s capabilities.
• Collaborate with management on performance metrics, process adherence, and resource planning.
• Set specific goals and objectives for team members and provide coaching on training opportunities as part of Pythian’s self-directed training program. Conduct regular one-on-one sessions to gather feedback and drive improvements.
• Technical Responsibilities: Operate and optimize Kubernetes clusters, Istio service mesh, and Linux-based systems; automate workflows using Go, Python, and Shell scripting; build monitoring and observability solutions with Prometheus, Grafana, and Loki; troubleshoot complex networking, storage, and system performance issues; partner with AI/ML teams to ensure infrastructure readiness for model training and data pipelines.

What You Bring

• A minimum of 3 years’ previous experience leading a team.
• Experience with Google Cloud, plus IaC tools (Terraform).
• Strong knowledge of microservices, containers (Kubernetes, Docker), and networking.
• Hands-on experience with PKI, service mesh, and Linux systems administration.
• SRE mindset with a focus on automation, scalability, and reliability.

What You Get In Return

• Competitive total rewards package and opportunities for professional development and certification.
• Flexible remote work from home; no daily office travel required.
• Collaborative environment with experienced colleagues.
• Equipment provision and annual budget to customize your workspace.
• Wellness budget, generous paid vacation and sick days, and a charity volunteering day.

Hiring Disclaimer

The successful applicant will need to fulfill the requirements necessary to obtain a background check.

Accommodations are available upon request for candidates taking part in any aspect of the selection process.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting