Overview

We have an exciting opportunity for a Team Leader - Dedicated Services to join the New Era Safe Accommodation Team in Staffordshire, working 37.5 hours a week. This role involves travel between Stoke-on-Trent and Staffordshire. Hybrid working can be applied following completion of your 6 months' Probation period.

What we offer

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• Discounts on High Street, retail, holiday, gym, entertainment & leisure
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

Responsibilities

• Managing dedicated caseworkers including Independent Domestic Violence Advocates (IDVAs), Domestic Abuse Practitioners (DAPs) and Children and Young Persons case workers who are part of the New Era Safe Accommodation Team.
• Supporting your team with allocation of cases, risk assessments and regular case reviews.
• Leading on partnership development with referral sources including regular contact with local refuges and other safe accommodation partners.
• Assisting with performance management and insights into the service.

Requirements

• Good understanding of domestic abuse
• Good organisational skills
• Managerial experience

About Us

Victim Support (VS) is an independent charity providing a range of specialist services to people affected by crime across England and Wales. We work towards a future with fewer victims but stronger rights, better support and influence in the Criminal Justice System. VS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and may require background checks.

How to apply

To apply for this role please follow the link on our website to the Jobs page and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you.

We reserve the right to close this vacancy early if we receive enough suitable applications to move forward to interview prior to the published closing date.

If you have already registered and started an application, we will contact you to advise of the amended closing date where possible.