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Job Description Summary

Job Description

JOB TITLE: Product Owner

SALARY: London£90,440 - £106,400, outside of London £76,194 - £89,640

LOCATION(S): London, Halifax, Leeds or Manchester

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations.

About this Opportunity

An exciting opportunity has arisen in the Identity & Authentication (ID&A) Platform for a Senior Product Owner to join the team. The platform is responsible for managing key authentication, identification and authorisation capabilities across LBG through an enterprise-wide product offering which extends across multiple business units, customer bases and geographies. You'll work with high impact innovative technology that is not just the bank of the future, but industry trailblazing in securing digital access across multiple channels.

The ID&A Platform is the front door to the bank; whether the customer is logging on, making a payment or shopping online, this platform and the colleagues running it will ensure a positive customer experience providing assurance that their money is safe, whilst also offering balanced security keeping fraudsters out. You'll be at the forefront of an exciting period for the Platform as a true enabler of a wide variety of business needs.

What you’ll be doing

You'll lead on the shaping and delivery of a range of exciting initiatives that help us achieve our objectives of providing authentication, identification and authorisation capabilities that meet the needs of our customers while reducing friction where possible.

Specifically, this role will sit in the Platform’s Self-Serve & Integration Lab, where you will be responsible for developing the self-service proposition for the Platform. You'll be expected to set and drive your product strategy in the domain you own while also guiding and developing more junior Product Owners.

As well as working directly with engineering teams to build new features and release them for business consumption, you'll collaborate with Design and Data teams to understand customer problems and ideate the right solution. Aside from this you'll need to work with a diverse range of stakeholders and cross-functional teams to both run and improve your products.

You'll be operating within a complex environment to deliver high quality outputs and challenge the status quo. We're looking for you to develop a culture of innovation and collaboration, always modelling a customer-centric approach, while creating an environment in which people bring out the best in themselves ensuring they feel safe to experiment.

No two days will be the same; it’s a truly exciting role with scope to grow and develop in your career.

Why Lloyds Banking Group

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you’ll need

We'll be specifically looking for you to have had experience in some of the following:

• Experience implementing self-serve products, especially within a B2B2C context.

• Proficiency in creating reusable and configurable screens for web, web-view, and mobile integration.

• Experience managing and standardising SDKs.

• Skills in simplifying and streamlining discovery phases and enhancing workflow processes.

• Experience in creating standardised and configurable coordination layers for consumer integration.

• Leadership in guiding business, technical, and cross-functional teams to achieve change.

• Experience in strategic and complex transformations.

• Proficiency in cultivating positive relationships with key partners and understanding business dynamics.

• Strong background in identity and/or authentication and particularly coordinating risk-based authentication solutions is beneficial.

• Solid understanding of back-end, web, and mobile app technology, as well as cloud-based services.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares.

• Benefits you can adapt to your lifestyle, such as discounted shopping.

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.