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Tech Recruitment Manager (DevOps, Cloud & Infrastructure) for the UK & US . Get in touch to find out how I can solve your hiring problems!

Role: Technical Account Manager

Location: Birmingham, UK (hybrid)

We’re looking for an experienced and customer-focused Technical Account Manager to join our growing team. In this role, you’ll be the bridge between our customers and technical teams – ensuring we understand their requirements and deliver solutions that exceed expectations.

• Working with Azure
• Troubleshooting issues
• Lead projects
• Translating technical to non-technical stakeholders

What You’ll Do

• Build strong relationships with new and existing customers, acting as their main technical point of contact
• Understand customers’ technical requirements and translate them into actionable solutions
• Work closely with internal teams to ensure successful delivery and ongoing support
• Proactively identify opportunities to add value and strengthen long-term partnerships

What We’re Looking For

• Previous experience in a technical account management, technical customer success, or similar role
• Strong technical understanding (SaaS/software or infrastructure experience desirable)
• Excellent communication skills, with the ability to explain complex technical concepts in simple terms
• A proactive, consultative approach to customer engagement

What’s on Offer

• Hybrid role
• Opportunity to work with innovative solutions and a supportive, collaborative team
• Clear progression opportunities as the company grows

If you’re a technically-minded professional who loves building relationships and helping customers get the most from their technology, we’d love to hear from you!

Apply now or contact us for more details.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Information Technology, and Customer Service

• Industries

  Software Development and IT Services and IT Consulting

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