Overview

Technical Analyst - Server & EUC Technologies at Southbank Centre

Application Deadline: 30 September 2025

Department: IT Infrastructure & Operations

Location: Southbank, London

Compensation: £42,000 / year

Description: We are currently looking for a Technical Analyst - Server & EUC Technologies to join on a full time permanent contract. As a Technical Analyst, you will contribute to the successful administration, support and improvement of the Southbank Centre’s digital infrastructure. The core focus of the role is to provide support for our infrastructure and end-user compute environment, including, but not limited to Virtualisation, Storage, Backups, End User Compute devices. Please download the attached Job Description for a full overview of this role's responsibilities. The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered. Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things.

Key Responsibilities

• Proactively manage and monitor IT environment to provide resilient, business aligned IT services.
• Identify and remediate service issues, escalating to the relevant parties required.
• Administer, document, and monitor IT environment to ensure it is highly secure, and compliant, documenting procedures and sharing knowledge to ensure other team members are equipped to assist or cover absences.
• Work alongside the IT Management team to identify, mitigate, and control risks, governance, and compliance requirements related to the IT infrastructure, and specify, implement, and manage IT infrastructure standards and operating procedures.

Skills & Experience

• Good analytical and troubleshooting skills including awareness of Cybersecurity best practices.
• Able to demonstrate effective organisational skills with the ability to work calmly under pressure, multitask and prioritise.
• Able to work both independently and as part of a team.
• Able to demonstrate flexibility and creative problem-solving skills.
• Able to effectively communicate both verbally and in writing, including the ability to explain technical information clearly.

Benefits

• A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for SC events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Performing Arts