Technical Hardware Specialist – Osprey Charging Network

ABOUT US:

Osprey is an award‑winning UK‑wide rapid charging network for electric vehicles (EVs). We’re looking for an experienced Technical Hardware Specialist.

Osprey operates over 1,400 rapid and ultra‑rapid EV charge points, providing reliable infrastructure in a broad range of locations from convenient local sites to large, super‑fast hubs on the UK’s major roads. Osprey funds, installs and manages this network in partnership with landlord partners and on its own land.

DETAILS ABOUT ROLE:

• Job Title: Technical Hardware Specialist
• Location: Field‑based - Midlands/Northwest (regular site visits)
• Contract Type: Full‑time, Permanent Contract
• Line Manager: Director Operations

WHAT YOU WILL BE DOING:

We are seeking a skilled Technical Hardware Specialist to join our growing team. This is a new field‑based role at the intersection of electrical engineering, hardware development, and operations. You play a key role in the maintenance and troubleshooting of high‑power EV charging units, while also supporting technical design decisions, providing feedback from real‑world deployments, and ensuring the reliability and safety of our network.

This role combines hands‑on electrical work with collaborative problem‑solving across Development, NetOps, and Technology teams.

KEY RESPONSIBILITIES

• Collaborate with Development, Operations and Technology teams on charger hardware selection, connectivity, and technical design solutions.
• Work with charger hardware manufacturers on new feature developments and fixes.
• Manage testing and rollout of firmware changes across the network.
• Integrate and test IoT/communications hardware (e.g. SIM modems, smart switches, payment terminals, CCTV, alarms, smart signage) for rollout at scale.
• Co‑ordinate the maintenance and troubleshooting of high‑power DC EV charging units (50350kW), ensuring timeline resolution of priority issues.
• Carry out electrical fault finding, diagnosis, repair and installation work.
• Ensure compliance with UK Health & Safety standards, PPE requirements, and risk assessments.
• Conduct quality inspections, audit, and oversee safe use of tools and calibrated test equipment.
• Support site appraisals in development stages to influence design outcomes and identify risks early.
• Provide continuous feedback on charger performance and asset improvements to the design and development teams.
• Accurately document installation and maintenance activities, certificates, and reports.
• Work with service providers, contractors, and internal teams to ensure delivery quality.
• Remain flexible to attend off‑hours callouts and adapt to evolving work schedules.

ABOUT YOU

• NVQ Level 3 or City & Guilds 2391 in Electrical Installation (Inspection & Testing desirable).
• Proven experience with high‑power DC charging systems or similar electrical infrastructure (AC/DC power conversion).
• Strong knowledge of BS7671 wiring regulations.
• Demonstrable experience in electrical fault finding and repair.
• Full UK driving licence.
• Solid understanding of site health and safety requirements.
• Excellent communication and stakeholder management skills.
• Proactive, solutions‑focused mindset with experience influencing design outcomes.
• Team player with the ability to work independently in the field.

NICE TO HAVE

• Familiarity with the Open Charge Point Protocol (OCPP)
• Fully qualified electrician or equivalent advanced electrical certifications.
• Experience in project management for hardware rollouts.
• Familiarity with networking, remote monitoring, and alarms for operational assets.
• Experience with small power and lighting installations.