Technical Product Owner/Business Analyst

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About us: Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health and wellbeing solutions.

Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives.

Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 350 people.

Our vision is to change and save as many lives as possible.

Role Brief: We are looking for a highly organized and communicative Technical Product Owner/Business Analyst to join our pioneering AI team. In this pivotal role, you will act as the central link between our stakeholders and our technical teams, ensuring that we are building innovative AI products that meet and exceed expectations.

Responsibilities:

• Stakeholder & Requirements Management:
• Serve as the primary point of contact for internal and external stakeholders, including clients, to understand and document their needs.
• Lead stakeholder meetings and workshops to gather and refine project requirements and user stories.
• Create clear, comprehensive requirement documents, supported by diagrams (using LucidChart).
• Product Design Management:
• Translate business requirements and user stories into a well-defined product backlog with epics, user stories, and tasks.
• Own the team's Jira project, defining the ticket structure, workflows, and configuration to ensure maximum clarity and efficiency.
• Facilitate design sessions with engineers to agree on a technical approach, and collaborate with the architecture team to review and approve the final designs.
• Ensure the outcomes of these sessions are converted into actionable Jira tickets.
• Project & Release Coordination:
• Act as a delivery manager by overseeing the end-to-end lifecycle of features in Jira, from initial ticket creation to production release.
• Keep track of project progress against deliverables, and manage release schedules and versions within Jira.
• Create and distribute clear and comprehensive release notes for stakeholders after each deployment.
• Arrange and lead necessary meetings (e.g., sprint planning, stakeholder check-ins) to drive the project forward.
• Documentation & Process Improvement:
• Create and maintain living documentation for our projects and systems.
• Champion the use of AI tools to streamline processes, such as generating requirement outlines, refining documentation, and supporting backlog management.

Requirements:

• Proven experience as a Business Analyst, Product Owner, Delivery Manager, or in a similar role within a tech or AI-focused team.
• Strong experience in gathering and documenting requirements from diverse stakeholders.
• Proficiency with agile methodologies (Scrum/Kanban).
• Expert-level knowledge of Jira (or equivalent) for project and delivery management, including structuring projects, creating workflows, and managing releases.
• Experience creating process flows, system diagrams, and other visual documentation using tools like LucidChart.
• Exceptional communication and interpersonal skills, with the ability to articulate complex ideas to both technical and non-technical audiences.
• A solid understanding of the software development lifecycle.

Benefits:

• Full time permanent contract
• Competitive salary (Dependent on experience).
• In-office, remote or hybrid working options
• 25 days annual leave
• 24/7 EAP and a wide range of health and wellbeing supports
• Extensive list of employee perks and benefits

Profile:

• You are a natural facilitator and collaborator, skilled at bringing people together to achieve a common goal.
• You are highly organized, with a keen eye for detail and a talent for managing multiple priorities.
• You are proactive and take ownership, ensuring that the process from idea to implementation runs smoothly.
• You are comfortable and enthusiastic about using modern AI tools to make your work more efficient and effective.
• You are a clear thinker and writer, capable of creating documentation and requirements that leave no room for ambiguity.