Overview

As a Technical Program Manager, Revenue Operations at Go Nimbly, you’ll take charge of delivering high-quality revenue operations services for our customers, focused within our Implementation Services line of business. You’ll oversee project timelines, budgets, and deliverables while ensuring our work aligns with customer expectations and long-term goals. Collaborating with Engagement Managers and Delivery Directors, you’ll proactively manage risks, provide governance for team activities, and keep projects on track to achieve intended outcomes.

On a given day, you’ll focus on project and delivery management, customer success, and roadmapping. You will manage end-to-end project delivery, maintain and deliver strategic roadmaps, and ensure alignment with customer expectations and satisfaction. You’ll also identify growth opportunities within accounts and provide actionable insights to stakeholders (internal and external), helping our customers achieve their revenue goals.

Responsibilities

• Act as a trusted advisor to customers, offering strategic guidance and insights to optimize revenue performance.
• Collaborate closely with customer stakeholders to understand business goals and define high-level strategies to optimize revenue operations processes, including sales, marketing, and customer success.
• Lead the implementation of revenue operations solutions, with a focus on conversation intelligence and sales engagement platforms.
• Oversee system configurations, integrations, and customizations to meet customer needs.
• Provide guidance and support to internal and external teams on best practices for revenue operations and technical implementations.
• Develop and manage project plans to ensure milestones are met, managing delivery dates, resourcing, and schedules.
• Manage customer expectations and nurture the customer relationship by being the point person for all communication.
• Work with the customer to identify and resolve issues that could impact project scope or timeline.
• Ensure the quality of all deliverables and provide direction on one or more projects while maintaining a high level of service.
• Deeply understand your customer’s business challenges and provide insights to address these issues effectively.

Location: Remote role; ideal candidate located in Dublin, Ireland, but we are open to candidates in England or Ireland.

What’s in it for you?

• Flexible working environment: our entire team works remotely, with no plans to change this.
• Tiered incentive program (in addition to base salary) to reward high performers.
• Gain exposure to several high-growth companies looking to scale and invest in their revenue operations function.
• Be a part of a dynamic team and collaborate with top industry professionals. Many of our alumni have gone on to become leaders and executives at high-growth companies.
• Annual camp: we have a yearly offsite to bring the team together, celebrate our successes, and plan the year.
• Dedicated to employee development and career paths aimed at fostering growth.

About You

• At least 5 years of experience in project management, ideally in consulting or SaaS environments.
• Strong knowledge of B2B sales process and GTM strategies, with familiarity in Salesforce or other CRM tools like Outreach and Clari.
• Experience supporting a combination of sales teams (SDRs and AEs) and client facing teams (AMs and CSMs).
• Proven ability to manage budgets, timelines, and risks while delivering exceptional results.
• Experience leading technical implementation projects, including system integrations and process automation.
• Excellent organizational, communication, and presentation skills.

About Us

• We take results seriously and are focused on the customer experience.
• We are positive people who have a sense of urgency, creativity, and decisiveness coupled with the willingness to work hard and well under pressure.
• We care about our growth and push our teams to learn from others.
• We are ambassadors of Go Nimbly within the Revenue Operations space.

What’s next?

Apply! Our Talent Acquisition team will reach out if we’d like to speak further about the role. If not, we’ll let you know and provide clear feedback.

During the first call with our Talent team, we will lay out the steps in the interview process, which is unique to each role but typically includes a couple of rounds. We value your time and ours, so we aim to make interviews efficient and informative for both sides.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• Technology, Information and Internet