Metro Rod & Metro Plumb

Full time permanent - remotely based
Salary up to £48,000 DOE + commission

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction.

What does it entail?

Your daily tasks will involve supporting franchisees and the sales team in scoping, pricing, winning, and executing drainage projects. With your background in drainage & pumps, coupled with exceptional communication skills, you'll ensure that every project meets and exceeds client expectations.

• This role involves regular travel across the UK and to our Support Centre in Macclesfield.

What do we look for?

• Outstanding background in drainage operations (survey, maintenance, rehabilitation, pumping systems and treatment plants).
• Experience of sales support, project scoping, or technical consultancy is preferred.
• Ability to run projects end-to-end, from client scoping through to delivery.
• Hands‑on approach, willing to get involved practically where needed.
• Happy to travel extensively – approximately 3 days per week.
• Knowledge of relevant Health & Safety, compliance standards and drainage law.
• Someone who understands the value of exceptional customer service and owning a challenge through to resolution.
• The motivation to learn and develop.
• Collaborative approach.
• Excellent interpersonal and stakeholder management skills, engaging effectively with all levels—from site teams to senior leadership.
• Proactive, enthusiastic, and solutions‑focused, with a strong drive to tackle and resolve operational challenges.

Preferred qualifications

• IOSH Managing Safely
• SMSTS
• Hands‑on training in patch repairs and full‑length liner installs.
• Confined spaces Medium Risk
• OS19X
• A knowledge of plumbing work

What do you get?

• 25 days annual leave – plus bank holidays
• Paid expenses for travel, meals and accommodation
• Royal London, Company Pension
• Group Life Assurance
• Additional Paid Leave / Special Leave
• Company Events
• Laptop / Company Mobile
• Free Eye Tests / Subsidy for Glasses
• Employee Assistance Programme
• Occupational Health Support
• Employee Discounts Platform – Sodexo

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Consumer Services