We are working with a Bristol based market leading developer of application software for the global healthcare insurance sector who have an immediate requirement for an experienced forward-thinking Technical Services Consultant/DevOps Engineer with a strong DevOps/cloud hosting background.

Working as part of a joint company/client team, this client facing role will be predominantly home based but with occasional travel to client sites in the UK and overseasand to the Bristol head office.

The role:

The Technical Services Consultant role encompasses two main activities: Technical Consulting for both on premise and on cloud Clients, and Configuration, Deployment and Technical Monitoring for their Clients in cloud.

Technical Consulting duties will include:

• Provide technical consultancy to clients and inside the organisation in the deployment and usage of their software
• Definethe technical architecture for the integration of the software within Client and 3rd party strategic partners ecosystems. This includes defining Integration Strategy, completing gaps analysis, interface design, security analysis and software selection
• Plan, implementand manage data migration activities from client existing systems / applications
• Defineinfrastructure architecture for implementation projects on-premise and on SaaS for software, hardware, and network requirements
• SupportEnterprise Architecture in pre-sales activities, for example producing conceptual high-level client solution definitions
• Participatein implementation projects, owning technical work-streams including liaison with clients on their development and infrastructure activities.
• Understandand support smooth release delivery and installations for clients
• Preparedocumentation and present solutions to clients
• Gatherand documentrequirements for system enhancements working alongside the development and delivery teams
• Develop and maintain technical information and artefacts including continuous improvement to support internal and external needs
• Deliver standard packaged Monitoring tools to on premise clients
• Occasional travel to client sites, potentially overseas

Cloud Technical Operations will include:

• Using the Companydashboard and alerts, ensure continuous monitoring along with the cloud team of cloud SaaS Clients, react on alerts and work with the different teams to resolve incidents
• Anticipate emerging problems by analysing monitoring warnings
• Participate to the provisioning of the infrastructure for new Clients or when changes for existing Clients are required
• Deploy and Configure the Company platform and IDHP releases in their cloud environments, using deployment and configuration tools released by the Head of Cloud
• Deploy and Configure monitoring tools released by the Head of Cloud
• With the Technical Services Manager, identify the Cloud and On Premise requirements for Configuration, Deployment and Monitoring tools. Define acceptance criteria and approve or reject new releases
• Work with the different teams to develop repeatable process and tools to facilitate the move of new clients to our cloud offer
• Flexible over working arrangements out of business hours for overnight or weekend on-call cover

The person:

A natural problem solver, you enjoy investigating, troubleshooting and resolving issues.Ideally your background will be in software development or deployment, preferably in the financial services or insurance industry and principally in Microsoft technologies with experience in:

• Requirements gathering and ability to document requirements, solutions, and infrastructure architecture design
• Delivery of SaaS projects including technical infrastructure, environments, networks, security processes and associated compliance / regulation
• Problem solving skills including experience in diagnosing issues in complex distributed architectures involving hybrid cloud scenarios, messaging systems and APIs.
• Implementing APIs to provide a service-oriented architecture
• Installation and configuration of services and applications on Microsoft and or Linux server/network/platforms
• Data migration
• System integration design and experience in integrating with 3rd parties
• Security best practices and understanding of data protection issues
• Thorough knowledge of database systems, e.g., SQL Server including T-SQL, Mongo DB
• Presentation skills – ideally experience of running client workshops
• Training – 3rd parties, client teams (e.g., infrastructure, developers)
• Implementing software in complex IT integration landscapes on premise and SaaS.

Ideally you will possess experience in some of the following skills/tools:

• Rest API's and/or WCF services, working with JSON and SOAP
• PowerShell
• Web Server Configuration et. IIS, Nginx
• Dev-Ops experience around Cloud
• SQL server script writing
• Message bus technologies eg. NServiceBus
• VMware
• Virtual App and Desktops

In return, there’s a competitive salary on offer alongside an excellent range of benefits, remote working plus you’ll be working with aprofessional, sociable and friendly team.

If this sounds like the role you're looking for, please apply online with your CV.