Job Location: Peterborough, Cambridgeshire

Job Type: Permanent

Posted: Monday, 13th October 2025

Title

Technical Solutions Engineer

Company

With over 20 years of experience, our client is a pioneer in AI‑powered digital pathology software and services. They are the acknowledged global leaders in supplying specialist software to the life sciences sector, allowing organisations to analyse and interpret slide images.

Role Overview

Due to an internal promotion, we require a Technical Solutions Engineer to join our team. Working from home, you will be responsible for configuring and installing the client software for customers.

Responsibilities

• Handle software‑related requests
• Analyse software‑related issues and propose solutions
• Troubleshoot software problems
• Identify root causes of software issues
• Conduct software testing and installation
• Troubleshoot IT‑related issues
• Manage software and database migrations
• Advise customers on hardware and software configurations and implementation
• Develop customer relationships through professional and dependable interactions

Person / Qualifications

• Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
• Scripting knowledge
• Comprehensive understanding of Microsoft tools and application environments
• Networking knowledge
• Strong communication, organisation, problem‑solving, and diagnostic skills
• At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives
• Ability to work independently and take ownership of projects

Salary and Benefits

Salary: £42,000 starting salary. Package includes bonus, pension, income protection, etc.

Location

Working from home, living anywhere in the UK.

Suitable living locations include:

• Cambridge
• Peterborough
• Nottingham
• Northampton
• Leicester
• Birmingham
• Leeds
• Sheffield
• Manchester
• Liverpool
• Bristol
• Ipswich
• Coventry
• Wolverhampton
• Edinburgh
• Glasgow
• London

Alternative Titles

Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer

Contact Information

Phone: 01572 821 985

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