Technology Assurance Analyst
New Today
Overview
The Assurance Analyst role is principally responsible for defining, establishing and forward planning the Bank's portfolio release & test environment management function. Collaborating with other related functions to coordinate release and test environment activity and to take charge of and own risks. It is also responsible for the process of managing, planning, scheduling, governing and controlling a software release through the different development lifecycle stages and environments; this can include deploying software releases, contention management and working closely with delivery and testing teams as well as the Business!
A typical day will include the monitoring and managing test environment management (TEM) bookings and facilitating contention management with all relevant stakeholders. The team produces metrics to help support all of our processes. We have regular engagement with project/BAU stakeholders to provide them with guidance and assurance throughout the release, including helping with release notes, attend Change Advisory Board meetings, Delivery Management, maintain runbooks. You will be a central point of contact within the team for any release/TEM queries and you will also be a representative of the team. Involvement in Release and TEM policies, procedures and strategies, both in input and delivery. Continually evaluate the current processes and look to streamline and improve them. This is a versatile role that offers the chance to enhance your skills and specialise in various technology and business areas. We support and encourage the team to dedicate time to self-development through training. The team operates flexibly, and there may be occasions when out-of-hours work is required, including weekends.
Key Responsibilities
Scheduling and planning releases
Maintaining and distributing a release schedule
Working collaboratively and managing communication with relevant partners
Maintaining records and controlling environment usage to support release and Change Management activities
Engagement with Service to ensure Releases follow the Change Management process
Co-ordinate software implementations across test (controlled environments) and Live environments
A firm grasp of the Software Development Lifecycle (SDLC)
Provide input and support for Releases being represented at the Change Advisory Board (CAB)
Knowledge of Change, Release and Test Environment Management tools (e.g. Remedy, Plutora/Verify, Jira, Azure DevOps)
Provide support in collating and reviewing the artefacts required for every release (Release Acceptance Criteria)
Provide administration support including arranging meetings, minute taking, documentation, resource request for release change request closure, record keeping and audit support
Release management
Project management
Service management
ITIL
Proficient use of MS Office programmes especially MS Excel and MS PowerPoint
Proven ability to develop a detailed understanding of the business function relating to the system under change and the stakeholders' risk appetite, in order to articulate the appropriate design for test environments and data driven from test objectives and the test strategy
Previous experience working in a service management role
Knowledge of change and release management principles and the processes required for supporting them
Understanding of the Software Development Lifecycle (SDLC)
Essential Criteria
Knowledge of test environment management (route to Live)
Knowledge of Service Management tool (BMC Helix, Service Now or similar tool)
Clear planning and organisation skills
Attention to detail
Time management
Excellent team working skills
Excellent communication and collaboration skills
Analytical thinking
Problem solving
Desirable Criteria
Test Environment management
Plutora/Verify
JIRA/Confluence
Source Code Management tool exposure (ideally GITHub)
Azure DevOps
Waterfall / Agile methodologies
Understanding of automation
Understanding of Cloud technology
Understanding of reporting tools (ideally Power BI and Tableau)
A general understanding of the Bank's various responsibilities and how these fit into the Bank's overall objectives
A general appreciation of the Banking and insurance industry
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.
We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. We offer a salary as follows: Leeds circa £28,800 - £32,400. In addition, we also offer a comprehensive benefits package as detailed below:
Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
A discretionary performance award based on a current award pool.
An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
Private medical insurance and income protection.
National Security Vetting Process
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- Location:
- Leeds, England, United Kingdom
- Job Type:
- PartTime