Direct message the job poster from Bestman Solutions

Location: London-based (Hybrid, Onsite Presence Required)

We are seeking an experienced Digital Workplace Coach to join a leading investment management firm on a high-impact, long-term contract. This is an exciting opportunity to join a well-established, values-driven team committed to helping colleagues across all levels get the best from modern workplace tools and AI-powered platforms.

What You’ll Be Doing:

You’ll support approx. 250 employees globally (200 in London) and combine proactive outreach with responsive support, helping colleagues get the most from the digital tools they use every day.

Your core responsibilities:

• Run coaching sessions—including 1:1s, team drop-ins, onboarding, and structured masterclasses.
• Provide hands-on guidance on tools like Asana, Microsoft 365, Zoom, ChatGPT Enterprise, Superhuman, Calendly, and others.
• Proactively identify opportunities for smarter tool usage across teams and departments.
• Turn digital strategies into actionable how-to guides, workflows, and comms.
• Engage directly with Customer Success Managers from platforms (like Asana or OpenAI) to organise sessions and stay ahead of updates.
• Track tool usage, behaviours, and impact through analytics and user feedback, reporting quarterly.
• Be a champion for digital dexterity—raising the baseline for systems thinking, adaptability, and productivity across the firm.

What We’re Looking For:

• Confidence and presence—someone comfortable proactively engaging with busy professionals, from junior staff to senior leaders.
• Strong knowledge of modern workplace tools (you won’t know them all perfectly—but you’ll be curious, adaptable, and able to leverage resources).
• Excellent coaching skills, with a clear, supportive, and empathetic style.
• Familiarity with adult learning, behavioural science, or change models (e.g., ADKAR) is a plus.
• A data-informed mindset: You use usage data and feedback loops to guide your work and measure success.
• Experience in investment management or financial services is highly desirable but not essential for standout candidates.

You’ll play a key role in raising the digital baseline of a world-class organisation that’s eager to learn—but needs the right kind of coach to guide the way.

If you fit this criteria, we would love to hear from you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Other

• Industries

  Investment Banking, Banking, and IT Services and IT Consulting

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