Telco Strategy Analyst - Consultant and Snr Consultant level

Infosys is an equal opportunity employer, and we provide a work environment free of discrimination and harassment.

Infosys is recognized as one of the UK's top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We are seeking a highly analytical and commercially minded Business Analyst to support a strategic consulting engagement focused within B2B sales and marketing sector. The role involves conducting deep market analysis, supporting with customer segmentation frameworks, partner ecosystem mapping, process mapping, partner enablement frameworks and marketing effectiveness assessments.

Overview

The role supports strategic consulting in the B2B sales and marketing domain, focusing on market analysis, segmentation, partner ecosystems, process mapping, partner enablement, and marketing effectiveness assessments.

Responsibilities

• Collaborate with stakeholders (including project managers, lead consultants and delivery teams) to understand and document business requirements for sales and marketing projects.
• Support analysis of business processes within the sales and marketing context (e.g., MQL, SQL) and identify opportunities where technology can improve efficiency, customer experience, or generate new revenue streams.
• Provide project management support - timelines, deliverables and dependencies.
• Conduct desk-based research to understand the overall retail and technology market context, value chain, trends, customer needs and competitor activities.
• Conduct research interviews and quantitative analysis and synthesise findings into deliverables; create reports, dashboards, and visualizations to communicate findings related to project performance and business impact.
• Assess the broader organizational goals within the technology/telecom/retail industry and align initiatives with strategic objectives.
• Develop business cases to support client initiatives and investments, demonstrating potential ROI and business value.
• Provide recommendations for process improvements and innovation opportunities.
• Engage with cross-functional teams and business stakeholders to gather and validate requirements; facilitate workshops, meetings, and interviews to elicit information related to use cases, data requirements, and model deployment strategies.
• Ensure alignment between business needs and technical solutions, bridging the gap between business stakeholders and technical teams.
• Create detailed documentation, including interview notes and other information; act as a liaison between client and Infosys team.

Required Experience & Skills

• 3-5 years' experience in business analysis, strategy consulting, or market research, ideally within B2B sales and marketing.
• Proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI).
• Curiosity and eagerness to learn.
• Experience working in or with top-tier consulting firms is highly desirable.
• Bachelor’s degree in Business, Economics, Marketing, or related field; MBA or equivalent is a plus.

What We Offer

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Flexible work hours and the possibility of hybrid work.
• A collaborative and innovative work environment with a team of industry experts.

Why Join Us?

• Infosys is committed to empowering all individuals, regardless of gender, background, or experience level, with representation metrics and initiatives that support gender equality.
• We invest in initiatives that support our mission of driving gender equality through programs for our consultants, skill-building workshops, and cross-company network events.
• We foster a supportive environment with employee resource groups dedicated to diversity and inclusion, including multicultural ERGs focusing on various aspects of inclusion.
• Be part of a diverse and inclusive team that thrives on innovation and collaboration.