Telephone Operations Interviewer Manager

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Telephone Operations Interviewer Manager

2 days ago Be among the first 25 applicants

Join to apply for the Telephone Operations Interviewer Manager role at Office for National Statistics

Office for National Statistics provided pay range

This range is provided by Office for National Statistics. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Office for National Statistics

Location: We operate a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations in Newport or Titchfielf and working between office and remote throughout the week. As part of the hybrid working arrangement there is a 40% minimum office attendance requirement.

Working Patterns: All our vacancies are offered as a flexible option of Full time, Part time, Flexible working, Job Share

Closing Date: Apply before 11:55pm on Tuesday 22nd July 2025

Are you a good communicator and leader? Looking for a new challenge? This might be the role for you!

We're looking to add to our Telephone Operations management team, helping to manage a team of interviewers and supporting day-to-day operations.

The interviewer team are responsible for collecting key data to support the production of statistics by conducting telephone surveys across the UK. You'll be managing a number of interviewers, helping to support them in their roles and keeping them motivated to complete their important duties.

To successfully land the role, you'll need experience managing a team in a hybrid working environment, the ability to motivate and develop staff and good communication skills - as well as being able to use Microsoft office programs like Teams, Outlook and Excel.

For a full job description and details of the skills & experience we are looking for, please click the APPLY button to see our full advert on Civil Service Jobs.

In return we offer you:

Hybrid working and flexi-time so you can work around your life, not the other way around!

A market leading pension scheme - our employer contribution rate is around 29%

A choice of working patterns *for every role* full-time, part-time, job-share.

Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria)

Employee Assistance Programmes

Diversity Network Groups

Mental Health Allies

Civil Service Sports and Social club

Generous holiday allowance – 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays

For more information about this role, a full application pack, and to apply, please hit APPLY to be taken to Civil Service Jobs.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Government Administration

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