Overview

Director - Ntrinsic Consulting UK / Cpl Talent Solutions GmbH - Technology

Are you passionate about enabling innovation and ensuring operational excellence in technical environments? We’re looking for a Test Service Lead for our client in the Renewable Energy space to oversee the day-to-day operations of a collaborative testing facility supporting large-scale service delivery programmes.

This lab plays a critical role in enabling secure, reliable testing of smart technologies, communications infrastructure, and integrated systems. It supports a wide range of stakeholders including energy suppliers, network operators, device manufacturers, and internal programme teams. Ultimately the Test Service Lead will be instrumental in leading customer-facing testing services, acting as main point of contact for customers testing smart metering devices within their Test Lab.

Responsibilities

• Coordinate and oversee daily lab operations, working closely with internal teams and third-party service providers.


• Act as the primary point of contact for lab activities, ensuring services are delivered to agreed standards.


• Support testing programmes, firmware updates, and stakeholder engagement.


• Ensure lab readiness, safety compliance, and optimal utilisation aligned with programme timelines.


• Conduct lab tours, manage queries, and support testing participants on-site.


• Lead reporting, forecasting, and service improvement initiatives.


• Act as Deputy to the Test Lab Services Manager when required.

Qualifications

• Experience in technical operations, service delivery, or test lab support.


• Strong coordination and stakeholder management skills.


• Ability to communicate technical concepts to varied audiences.


• Familiarity with testing methodologies and lab environments.


• Understanding of smart metering (SMETS1 vs SMETS2)


• Basic understanding of Health & Safety compliance (or willingness to train).


• Comfortable working in a fast-paced, collaborative setting.


• On-site availability at the Manchester lab for at least 75% of the working week.

Why Join Us?

You’ll be part of a team driving innovation, collaboration, and continuous improvement in a high-impact testing environment. We offer a flexible benefits package tailored to your lifestyle, and we’re committed to creating an inclusive, accessible recruitment experience.

Details

• Location: Manchester (On-site 75%)


• Contract Type: Permanent


• Salary: up to £55,000 - £61,000


• Hybrid Working: 1 day a week

Apply now to help shape the future of secure, scalable technology testing.