Overview

Aveda is the leading botanical hair and skin care brand with professional authority. Inspired by Ayurveda, we take a holistic approach to beauty with rituals and products that harness pure flower and plant essences to help you look and feel beautiful. The brand, founded by a hairdresser, features professionally developed products that are used by 9,000 salons and spas worldwide. For 38 years we have been a pioneer of environmental responsibility with our mission to care for the world we live in.

Bumble and bumble began as a single NYC salon, back in 1977. We quickly clipped and colored our way into global prominence - thanks to a legendary editorial team, and a collection of cutting-edge products (coveted by hairdressers, It-girls, our salon network, and beauty junkies, worldwide). Today, we\'re comprised of two salons, a product company with a dynamic in-house creative agency, a direct sales force, and our very own Bb.University for hairdressers and salon owners. And (as always) we remain passionately and fearlessly dedicated to the craft of hairdressing.

Responsibilities

• Sales and Strategy:
  • Develop and execute the retail sales strategy to achieve sales targets and drive profitable growth.
  • Leverage and enhance omnichannel opportunities, including digital tools and marketing activations, to maximise sales.
  • Provide accurate sales forecasting and manage the P&L to ensure financial targets are met.
  • Analyse sales trends and consumer behavior to identify opportunities and mitigate risks.
  • Collaborate with Demand Planning and Marketing teams on product allocation and inventory management.
• Team Leadership and Development:
  • Lead, drive, and inspire the Sales, Education, and Operations teams to achieve KPIs and targets.
  • Develop talent and capability within the team through robust development and succession planning strategies.
  • Conduct field visits to support and develop team members, ensuring alignment with business goals.
  • Implement tailored education and development programs to enhance team performance and customer service.
• Customer Experience and Operations:
  • Ensure the highest standards of customer service and operational excellence across all retail locations.
  • Oversee store openings, closures, and refurbishments to ensure effective execution of new concepts and layouts.
  • Work closely with the Retail IT team to implement and evolve retail solutions, such as POS, clienteling, and workforce management systems.
  • Manage staffing levels and demonstration budgets to maintain service levels and align with business strategy.
• Retailer Relationships and Business Development:
  • Build and maintain collaborative relationships with retail partners to achieve mutual sales targets.
  • Identify new business opportunities and develop strategic plans to accelerate growth.
  • Present innovative sales and operations strategies to drive business development and market share.

Qualifications

• Substantial operational experience in a high-volume retail environment.
• Strong commercial acumen with excellent numeracy, analytical, and negotiating skills.
• Ability to work at both strategic and operational levels, with a proactive and adaptable approach.
• Excellent communication skills, both written and verbal.
• Experience in managing and developing team members.
• Demonstrates passion, commitment, learning agility, flexibility, and a proactive attitude.
• Proficient in Microsoft Excel, Word, and PowerPoint.

Benefits

• Hybrid Working (2 days WFH, 3 days office based)
• 25 Days Annual Leave (exc. Bank Holidays)
• 1 day Annual Leave to celebrate your birthday
• Holiday Purchase opportunity
• Bonus Opportunity
• Car allowance
• Ability to work Remotely/Abroad up to two weeks per calendar year
• Summer Fridays
• Generous Staff Discount
• Mental Health Wellbeing Initiatives
• Benefits platform with exclusive discounts and offers
• Employee resource groups
• LinkedIn learning