Overview

Trade and Working Capital Solutions - Senior Product Manager Controls Lead, Director. Citi is seeking a Senior Trade Finance Product Manager Controls Lead to join the TWCS team in Dublin. The role focuses on conceptualizing, developing, and leading the execution of a comprehensive controls automation strategy across Trade Finance platforms, with a primary emphasis on technology-driven solutions for Trade product controls.

The role reports to the Head of TWCS Business Execution and involves ownership of the underlying technology platform and management of key external and internal technology partners. It requires cross-functional collaboration with Product, Technology, and Operations teams, as well as In-Business Risk and Controls and Product Compliance.

What you’ll do

• Key Responsibilities and Focus Areas

• Strategic Controls Automation: Design and implement technology-driven solutions to automate manual controls, reduce operational risk, and improve efficiency using AI, RPA, workflow orchestration, BPM, and scripting for data validation and reconciliation.

• Automation of Controls Processes: Develop automated rules and alerts for Transaction Monitoring, automate compliance checks (regulatory and internal policies), automate document processing, exception handling, new deal origination, and onboarding from a controls perspective.

• Platform Integration and Optimization: Collaborate with technology teams to integrate automated controls into Trade Finance systems and platforms, including API integrations, data warehousing, and system-level scripting.

• Rules Engine Management: Oversee the rule-based engine to align with regulations and risk appetite; manage updates to rules as regulatory requirements evolve.

• Risk Mitigation and De-risking: Identify control gaps, deploy automated solutions to de-risk the business, and embed controls by design within automated processes.

• Performance Monitoring, Analytics and Reporting: Establish metrics and reporting to monitor automated controls and provide real-time insights to senior management.

This role requires cross-functional collaboration with Product, Technology, Operations, In-Business Risk and Controls, and Product Compliance to gather requirements and drive implementation of control enhancements.

What we’ll need from you

• Extensive experience in Trade Finance operations, product management, or risk and control functions within banking.
• Extensive experience in technology management, including vendor relationships and platform ownership.
• Expertise in automation technologies, including AI and RPA, workflow automation, and scripting/programming relevant to business process automation.
• Proven track record in designing, implementing, and optimizing automated control frameworks.
• Strong understanding of Trade Finance products, processes, and associated operational and regulatory risks.
• Ability to develop and execute strategic initiatives in a complex, global environment.
• Analytical, problem-solving and communication skills; ability to convey technical concepts to non-technical stakeholders.
• Proactive, innovative, solution-oriented mindset with a passion for change and operational excellence.
• Bachelor’s degree or equivalent; master’s degree preferred.

What we can offer

We offer a positive financial and social impact mindset with best-in-class benefits. Citi London provides a hybrid working model (up to 2 days at home per week), a competitive base salary, and a range of benefits including:

• Generous holiday allowance (27 days plus bank holidays, increasing with tenure)
• Discretionary annual performance bonus
• Private medical insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Employee discounts
• Learning and development resources

Equality and inclusion are part of Citi’s commitments; Citi is an equal opportunity employer and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If accessibility accommodations are needed, Citi can provide them.

Job details
Job Family Group: Product Management and Development
Job Family: Product Development
Time Type: Full time