About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the global beauty industry with an easy-to-use, easy-to-choose, easy-to-gift range. Today, the brand operates in 50 markets with over 2,300 employees and continues to grow through market-leading product launches and innovative retail concepts.

About The Role

We are looking for our next superstar Training & PRO Coordinator to join our EU team, based in London on a 12 month fixed-term contract. As our Training & PRO Coordinator, you will be responsible for the effective planning, delivery, and measurement of all Educational & PRO Artistry activity across all EU markets and retailers.

Responsibilities

• Leverage, regionalise and distribute Educational Assets provided by the Global Education Team, including translation of product guidelines and coordination of creation, production, and shipment of Educational and Traffic Stopping tools
• Budget Management: work with the Events and Training Operations Manager to forecast and actualise all travel and expenses for the training team, and manage risks and opportunities in the cost centre
• Manage and arrange distribution of Training kits to relevant parties
• Forecast gratis and create the Dream Gratis Plan; work with Supply Chain and Training Managers to ensure stores and retailers receive the right products ahead of launches
• Support the Events & Training Operations Manager with planning and delivering regional educational events (inductions, product launches, partner conventions, annual Retail Conference)
• Lead planning and delivery of all artistry certification courses
• Organise and support the wider Senior Regional Team in delivering field team meetings, including creation of gifting, tools or documentation

Who You Will Work With

• Report directly to the Events and Training Operations Manager, EU, with a dotted line to the PRO Artistry Manager, EU
• Collaborate cross-functionally with Marketing, Commercial, Sales & Education, Retail Operations, external suppliers and retail partners, and the wider EU team

About You

• Ideally experience in a Training/Education/Operational role within Beauty or Fashion; strong curiosity and passion for the beauty industry
• Ability to work under pressure, meet deadlines, be creative and solution-oriented with attention to detail
• Independent and collaborative, with strong teamwork and stakeholder management
• Flexible and professional, eager to learn and take on challenges
• Excellent communication skills and ability to lead cross-functional groups
• Outstanding organisational and prioritisation skills with a results-driven mindset
• Excellent English written and verbal skills
• Proficient in MS Office; experience with Learning Management Systems
• Willingness and ability to travel across the EU region

Benefits

• Join a values-driven, high-growth, magical journey with a purpose to empower everyone to be their best
• Hybrid model with flexible working arrangements
• 25 days holiday + bank holidays, plus a day to celebrate your birthday
• Inclusive parental leave supporting all parents and carers
• Pension and life assurance for financial security
• Wellness and social benefits, including Medicash and Employee Assistance Programs
• Dog-friendly days and spaces
• Generous product discount and gifting

At Charlotte Tilbury Beauty, we empower everybody to be the most beautiful version of themselves and celebrate diverse backgrounds, cultures, voices, beliefs, and perspectives in our workforce.