TfGM Greater Manchester (Piccadilly Place)

Manchester

Full Time

Permanent

Expires 20/08/2025

About the Role

Your Role:

Day to day you will be supporting the TravelSafe Operations Manager to deliver all operational aspects of the TravelSafe Partnership. This will include supporting contract management for the TravelSafe Support and Enforcement Officers (TSEOs), looking at data to identify trends and hotspots to inform staff patrols and organising joint operational deployments with other partner agencies, in particular Greater Manchester Police. The role will be varied with the opportunity to get involved in other areas of the team including education, customer engagement and wider organisational resilience activity.

This is hybrid role where you will be expected to work in the office or at another location across the Bee Network estate for 2 days per week. There will be periodic requirements to work outside of normal office hours, including evenings and weekends to support operations or incident response.

For more info see Job Profile below.

Who are we?

Everybody has the right to be able to use public transport safety, and we know that improving safety on the network is a key enabler to increased public transport use and therefore better access for people to opportunities.

You will be joining the TravelSafe and Resilience Team at a key moment, with safety on the network at the forefront and a number of significant programmes of work underway.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt .

You will bring commensurate knowledge and experience of crime reduction and community safety, ideally in a transport related context alongside:

• Excellent communication skills, including experience of working across agencies and stakeholders.
• Strong analytical skills and the ability to interpret varied and complex data to identify trends.
• Ability to work well under pressure and adapt to changing and competing demands and workloads.
• Be prepared to undergo police vetting to Security Clearance (SC) level.

What we can offer you

This is a permanent role for somebody wanting to make a real contribution to public safety. Through this role you will gain experience and development opportunities within our TravelSafe and Resilience Team.

This salary range is £40,650 - £45,107 per annum.

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. We are happy to #talkflexibleworking to help colleagues maintain a healthy work life balance.

Our benefits include:

• Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more.
• Free travel on buses across Greater Manchester, plus rail or Metrolink travel to and from work.
• Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions.
• Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time.

To apply please submit your CV and complete your application ensuring that you provide clear examples against the criteria questions, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on your CV. If any personal details are included these will be visible to the hiring manager.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here .

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.

2 Piccadilly Place, Manchester, M1 3BG, United Kingdom