Join to apply for the UK Payroll Administrator role at activpayroll.

Description

Our payroll operations are at the heart of our business, managing a portfolio of customers and overseeing the delivery of end-to-end UK payrolls. We ensure that the service is consistently delivered accurately and on time, providing a best-in-class customer experience. Managing your own portfolio, you'll act as a trusted partner and expert, supporting clients to deliver for their people.

Department: Operations

Location: Edinburgh, Scotland

We have offices in Aberdeen and Edinburgh with hybrid working arrangements. We are open to discussing how this might look for you during the hiring process.

On a typical day, you'll be...

• Acting as the focal point for a varied portfolio of payroll clients, delivering excellent customer service
• Processing end-to-end UK and Irish payrolls of various sizes and complexities
• Hosting and chairing governance calls with clients to track progress and review performance
• Preparing monthly governance reports
• Updating payroll manuals to reflect current processes
• Creating payroll calendars and checklists, ensuring all checks are completed for each payroll
• Responding to queries from clients, partners, and colleagues, troubleshooting and escalating issues when necessary

Does this sound like you?

• Experience in UK Payroll processing, ideally with a CIPP qualification
• A passion for numbers, preferably from a finance or payroll background
• A strong commitment to delivering high standards of customer service
• High attention to detail, with the ability to identify errors and follow through to resolution
• Proficiency with databases, systems, and software, especially Microsoft Excel
• Action-oriented, able to perform under pressure, and proactive in improving processes

Seniority level

• Associate

Employment type

• Full-time

Job function

• Human Resources

Industries

• Human Resources Services

This job is active and accepting applications.