Underwriting Team Lead
New Today
About AboundWe’re on a mission to make affordable loans available to more people. Using the power of Open Banking, we have built state‑of‑the‑art technology that allows us to look beyond traditional credit scores and offer fairer credit to people ignored by traditional lenders.We have two parts of our business. On the consumer side, we have Abound, which has proved our approach works at scale with over £800 million lent to date. On the B2B side, we have Render, an award‑winning SaaS platform that helps Abound—and other lenders—to make better, less risky lending decisions.About the RoleAs Underwriting Team Lead you will play a pivotal role in driving Abound’s underwriting performance and operational excellence. Leading a team of skilled underwriters, you’ll inspire a culture of high achievement, precision, and continuous improvement—ensuring every decision upholds our standards of fairness, quality, and customer care.This is a dynamic leadership position that demands drive, innovation, and adaptability. You’ll be responsible for delivering against ambitious performance targets, overseeing underwriting quality, and ensuring team efficiency across day‑to‑day operations, while collaborating closely with senior stakeholders to refine underwriting strategies, enhance decision frameworks, and introduce innovative solutions.How We WorkShift pattern covering 8 am to 8 pm, with some Saturday and bank holiday working.What You’ll Be DoingLead, coach, and develop a team of up to 10 underwriters, setting clear goals and expectations.Drive team performance to achieve productivity, quality, and customer outcome targets.Support the Head of Underwriting in strategic initiatives, onboarding, and departmental improvements.Take ownership of escalated credit decisions and complaints, ensuring balanced, compliant, and fair outcomes.Underwrite unsecured personal loan applications using cutting‑edge decision technology.Analyse Open Banking data to assess affordability and creditworthiness with precision.Perform detailed fraud and AML checks in line with company policy.Provide quality‑assurance feedback, conduct 1 : 1 reviews, and foster continuous professional growth.Champion innovation by trialling new products, technologies, and underwriting approaches.Collaborate across departments to drive alignment, efficiency, and operational excellence.Who You AreMinimum 2 years’ experience in a Senior Underwriting or Team Lead role.Proven ability to inspire, motivate, and develop others.Demonstrated success in achieving performance targets within a fast‑paced environment.Strong understanding of credit policy, affordability assessment, and risk management.Excellent communication, organisational and time‑management skills.Resilient, adaptable, and proactive in navigating change.Experience in near‑prime lending or a fintech/start‑up environment is advantageous.A “Customer First” mindset and a commitment to quality in every decision.What We OfferEquity – everyone owns a piece of the company.Hybrid working – 3 days a week in the office.25 days holiday a year, plus 8 bank holidays.2 paid volunteering days per year.One month paid sabbatical after 4 years.Employee loan.Free gym membership.Team wellness budget for activities such as yoga, tennis or bouldering.
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- Location:
- City Of London, England, United Kingdom
- Job Type:
- FullTime
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