Overview

User Experience Designer (SC Eligible) - Consultant - Digital Excellence at Capgemini Invent. Location options: Newcastle, Glasgow, Manchester, London. Hybrid working with travel to client locations as required.

YOUR ROLE

As a User Experience Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. You will have opportunities to develop and grow, working with major clients in both public and private sector.

• Use techniques to identify and understand users and their needs, translating user stories into user-focused, evidence-based design approaches.
• Design accessible and impactful products and services for public and private sector clients.
• Interview users, create detailed plans, analyze data, facilitate workshops, present research findings, and more.
• Visualise and solve complex problems, making disciplined decisions based on research evidence.
• Apply technical knowledge to create or design interactive prototypes for products and services.
• Understand and resolve design-centric disputes across varying levels of complexity and risk.
• Lead and guide teams, ensuring delivery pace.
• Adapt to fast-paced, evolving environments using iterative methods for Agile delivery.
• Communicate effectively across organisational and technical boundaries, simplifying complex information for non-technical audiences.

Role context: you may contribute to business development, internal campaigns, and learning and development activities as part of the role.

YOUR PROFILE

We'd Love To Meet Someone With

• Grounding in user-centred design from concept to final delivery; knowledge of tools, processes, and how to bring an agile delivery team.
• Evidence of working with User Centred Design colleagues to synthesize insights and act on outcomes.
• Security Check (SC) Clearance.
• Experience with Government Digital Service (GDS) standards and design principles.
• Experience with accessibility standards such as WCAG.
• Experience using design tools (Figma, Sketch, Adobe XD, Invision Studio, Axure, etc.).
• Empathetic approach to listening to stakeholders and translating needs clearly for both technical and business audiences.
• Ability to present designs and justify decisions with evidence.
• Proven ability to create high-quality concepts and artefacts (personas, service maps, wireframes).
• Understanding of good digital services and inclusive design.
• Experience in rapid paper and digital prototyping.
• Ability to build prototypes using code (HTML, CSS, JavaScript).
• Ability to analyse code for accessibility issues in HTML and CSS.

Ideally, You Would Also Have

• Certifications in accessibility (CPACC, WAS, CPWA) or working towards them.
• Experience testing and auditing assistive technologies (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS.

WHAT YOU'LL LOVE ABOUT WORKING HERE?

Capgemini Invent has been recognised with the Glassdoor Best Places to Work UK accolade for 4 consecutive years. We offer a culture of learning, ownership, and value delivery. Details about working here include:

• Exposure to high-profile transformations and leading technologies.
• Formal training in consulting and client delivery with access to certifications in cloud, programming, DevOps, cybersecurity, and Agile delivery.
• Unique training environments and regular knowledge-sharing events.
• Monthly team events and opportunities to connect with the leadership and wider team.

Need to Know

Capgemini supports inclusive practices, hybrid working, and flexible arrangements. All UK employees are eligible to request flexible working. We prioritise wellbeing with Mental Health Champions and wellbeing apps. We have CSR initiatives focused on ethical practices and social impact.

About Capgemini

Capgemini is a global technology and transformation partner with a diverse workforce and extensive capabilities in AI, cloud, and data. The group reports significant global revenues and offers a broad range of services across strategy, design, and engineering.

Job information: Firm: Capgemini Invent; Location: Newcastle, Glasgow, Manchester, London.

Seniorities and Employment

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Design, Art/Creative, and IT
• Industries: Business Consulting and Services

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